Questions & Answers

1-10 of 71 Questions
  • Question
    How long does the battery last? can't find info anywhere in product specs.   (2 Answers)

    By nancy November 28, 2016.

    Answers
    • Best 
      Answer

      I just bought this laptop last week and the battery lasts for about 6 hours of regular usage. Regular usage for me is a lot of browsing, watching YouTube videos, using MS Outlook, Excel, etc at low-med brightness.

      By Boistei December 3, 2016.

    • Question
      Does this laptop have constant fan noise even when idle? Does it heat up easily?   (5 Answers)

      By john December 24, 2016.

      Answers
      • Best 
        Answer

        There is no fan noise from this computer. It does not heat up either. I would recommend this computer.

        By Jasmine December 24, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      How much does this laptop weigh?   (2 Answers)

      By Sherman November 27, 2016.

      Answers
      • Best 
        Answer

        This weighs 3.53 lbs.

        By CommunityAnswer November 28, 2016.

      • Question
        How many slots for RAM   (1 Answer)

        By Alex November 11, 2016.

        Answers
        • Best 
          Answer

          It says maximum allowable memory is 16GB and it has 2 slots total, 1 of which has an 8GB stick.

          By Sayem November 27, 2016.

        • Question
          Can you purchase a dvd/cd hard drive for this computer?   (2 Answers)

          By Sarah November 28, 2016.

          Answers
          • Best 
            Answer

            Yes and it is external. http://www.bestbuy.com/site/dell-8x-external-usb-dvdrw-cd-rw-drive-black/4697703.p?skuId=4697703&productCategoryId=pcmcat189600050009

            By Sammy December 29, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Can you attach a solid keyboard to this rather than using the one on the screen?   (2 Answers)

          By Anonymous November 27, 2016.

          Answers
          • Best 
            Answer

            Yes, any laptop you can plug in a standard keyboard in a USB port.

            By user November 29, 2016.

          • Question
            Does this laptop has backlit keyboard   (2 Answers)

            By Danny November 11, 2016.

            Answers
            • Best 
              Answer

              Yes it has a backlit keyboard, I wouldn't buy one that doesn't have it. Great computer by the way, very fast and extremely happy with it.

              By smitz327 November 30, 2016.

            • Question
              What happens to the keys when you bend back the keyboard? That is, would you end up accidentally typing something since the keys would be flat on the desk?   (2 Answers)

              By LoveVersatility May 11, 2017.

              Answers
              • Best 
                Answer

                Keyboard is deactivated when in tablet or tent mode

                By MacFandom May 13, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Does it come with Windows 10?   (2 Answers)

              By Anonymous November 28, 2016.

              Answers
              • Best 
                Answer

                Yes, it is pre-loaded.

                By Nicole7117 November 28, 2016.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Can the screen flip back so that the screen and keyboard wouldn't touch each other?   (4 Answers)

              By Anonymous December 30, 2016.

              Answers
              • Best 
                Answer

                yes

                By Jack December 30, 2016.

                • Verified Purchaser
                • My Best Buy® Member

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