Questions & Answers

Q: QuestionActually i need 16gb ram for this lap. Planning to buy in best buy itself. But don't know what is the procedure to get this lap with 16gb

Asked 8 years ago by JG.

• A:Answer The laptop comes with 12gb, one 8gb and one 4gb stick. You can purchase an additional 8gb stick and swap it with the 4gb.

  Answered 8 years ago by Sean

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Q: QuestionHi, How to connect Ethernet Cable with this laptop. Please suggest and recommend necessary accessories for purchase Thanks

Asked 8 years ago by Shankar.

• A:Answer Invest in a usb hub with an Ethernet port, they aren't expensive.

  Answered 8 years ago by Sean

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Q: QuestionWhat software is loaded on laptop fell inspiring model 17378-4314

Asked 9 years ago by Anonymous.

• A:Answer The laptop includes Windows 10 operating system.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat's the battery life on it?

Asked 9 years ago by Logos.

• A:Answer There are a few factors to the battery life. from a full charge with the brightness on 100% i get 5 to 6 hours of usage on batter saver mode i can get 8 to 10 hours of usage.

  Answered 9 years ago by lyrikzVerified Purchase

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Q: QuestionI bought this laptop, i can't find where is the windows license certificate? what if i want to format the computer tomorrow, where is the product key?

Asked 9 years ago by Orishimshi.

• A:Answer You should have the ability to create a Dell OS disk from the Dell website or menu options. A dell OS install disk will automatically activate when the computer is installed. I recommend though calling Dell support and they can talk you through everything.

  Answered 9 years ago by EricVerified Purchase

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Q: QuestionIs there a certain stylus that works well with this laptop? Mainly for use taking notes with OneNote.

Asked 9 years ago by Anonymous.

• A:Answer Does not support stylus. Only finger touch.

  Answered 8 years ago by SP123Verified Purchase

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Q: QuestionDoes the power button make weird click noise?

Asked 9 years ago by ParagSiddique.

• A:Answer No it doesn't

  Answered 9 years ago by GigiVerified Purchase

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Q: QuestionCan this laptop run Sims 4?

Asked 9 years ago by Anonymous.

Q: QuestionIs it possible to have it with a spanish keyboard?

Asked 9 years ago by aft.

• A:Answer You can change the keyboard language. Go to control panel and change the keyboard language

  Answered 9 years ago by Logos

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Q: QuestionI saw this unit for $699 last week. Now, after new year it is $899. How come this possible?

Asked 9 years ago by Hartato.

• A:Answer There was a sale that has now ended.

  Answered 9 years ago by Anonymous

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Q: QuestionIs it possible to add another drive? i.e. an additional 2.5 inch HDD alongside the current M.2

Asked 9 years ago by gman.

Q: QuestionWhen will the 512 SSD version come out with the 12 Gbs of Ram, and the new 7th generation i7 processor? The 256 SSD isn't enough.

Asked 9 years ago by JFN.

Q: QuestionIs student discount really exist? If yes how can I apply that? I'm a student btw, and found someone wrote about it on the review.

Asked 9 years ago by Someone.

• A:Answer Only on certain machines. Click on student discount laptops and you will see

  Answered 8 years ago by DThomVerified Purchase

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Q: QuestionAre there any student discounts available?

Asked 9 years ago by Perrault18.

Q: Questiondoes it come with Microsoft word

Asked 9 years ago by mike.

• A:Answer No. You get to buy it separately!

  Answered 9 years ago by AmericanDadinChinaVerified Purchase

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Q: QuestionHi i I am very close to buy this item but i wanted to know if it has facial recognition?

Asked 9 years ago by liveloud17.

• A:Answer yes

  Answered 9 years ago by NJKlutzVerified Purchase

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Q: QuestionHi, I just ordered a laptop and now it is preparing not shipped so I am wondering if that is possible to cancel it please let me know asap thanks.

Asked 9 years ago by s.

• A:Answer I asume you have ordered online. You will have to call customer service NOW to see if they can intercept the order. The worst will be that you will have to return your laptop to the nearest retail location.

  Answered 9 years ago by StarlordVerified Purchase

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Q: QuestionIs this Oculus ready?

Asked 9 years ago by CCLady.

• A:Answer No, the integrated Intel graphics will not be able to handle VR. You will need a more expensive laptop with a discrete graphics card.

  Answered 9 years ago by Guy123

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Q: QuestionI bought this laptop with exact configuration on 10th Nov. I was told that Bestbuy would do a price match in next 30 days from the date of purchase. This was priced at 799.99 plus taxes when i bought it and now its available for 749.99.

Asked 9 years ago by Deepak.

• A:Answer I did the same thing. I went to BB last night and they gave be back the $50 plus tax. Also, you have more than 30 days, you have until sometime in mid-January for them to price match because they extended the return period for the holidays. So you can keep checking for lower prices until then.

  Answered 9 years ago by Anonymous

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