Questions & Answers

Q: QuestionDoes dell chrome notebook have gps

Asked 6 years ago by Peggy.

• A:Answer This does NOT have GPS. Many excellent chromebooks such as this one do not have GPS.

  Answered 6 years ago by Dellbuyer

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Q: QuestionCan I use a mouse with this Chromebook?

Asked 6 years ago by NjGuy.

• A:Answer Yes, you can use a mouse with this unit. I have a wireless mouse and keyboard that I use when working with a large monitor.

  Answered 6 years ago by kj29669Verified Purchase

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Q: Questionwhat is the AUE for this model?

Asked 6 years ago by rprice.

• A:Answer June 2024 Here is a link to ALL AUE answers: https://support.google.com/chrome/a/answer/6220366?hl=en

  Answered 6 years ago by Philster54

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Q: Questioncan the ram be upgraded

Asked 6 years ago by Anonymous.

• A:Answer No it can't.

  Answered 6 years ago by MinnieVerified Purchase

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Q: QuestionWhats the max size RAM stick i could install?

Asked 6 years ago by Troy.

• A:Answer The maximum RAM is 4 gigabytes.

  Answered 6 years ago by CommunityAnswer

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Q: Questionhey what do I do when my stylus tip is broken it goes to the Dell - Inspiron 2-in-1 14" Touch-Screen Chromebook and it was built-in what should I do nothing online helps on how I could fix it pls help

Asked 4 years ago by ramseyjh.

Q: QuestionI have recently been laid off from my job and need to purchase a simple personal laptop for zoom interviews, resumes and email. Not having much spare money to spend would this be a reasonble soultion to my lack of a personal computer?

Asked 4 years ago by Stephine.

• A:Answer The Dell - Inspiron 2-in-1 14" Touch-Screen Chromebook is the best option available for you now as per your requirements.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionIf the Chromebook screen is black, won't turn on when you hold the power button or do a hard reset, and the LED light next to charger isn't on when the charger is in, what do you do to get it to turn back on?

Asked 5 years ago by ConfusedPerson.

• A:Answer We suggest you to contact the Dell technical support team via Twitter (@DellCares) and one of the Dell technical support representative will assist you with this issue.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionHow many hours does the battery last?

Asked 5 years ago by Interested.

• A:Answer The battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan you play fortnite?

Asked 5 years ago by Joe.

• A:Answer No, you cannot play Fortnite on this system. The hardware on this system is not built for gaming.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan this laptop play a DVD?

Asked 5 years ago by cdjr.

• A:Answer No, this Chromebook does not include a built-in DVD/CD drive.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionDidn’t come with a charger, which one do I get?

Asked 5 years ago by Anonymous.

• A:Answer Hello! If this was an unopened, new product, it should have come with a power cord. I recommend reaching out to Best Buy Customer Service in that case. If this was an open box, please reach out to @DellCaresSupport on social media for assistance choosing the correct power cord.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan this Chromebook use Microsoft office & handle PDF files? If not how would you handle documents written in Microsoft office? How would it handle PDF files?

Asked 5 years ago by Puzzled.

• A:Answer Hello! Yes. You can use edit, read and create PDFs. You can also use Microsoft Office 365 with this device.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionI ordered a mouse only to find a mouse in the box. Why was that mouse not listed as included?

Asked 5 years ago by Huggybear2.

• A:Answer For me, I didn't get a mouse and I didn't expect one. They probably accidentally included it. But the more mouses the better?

  Answered 5 years ago by Katherine

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Q: QuestionDoes this computer come with Microsoft office installed ?

Asked 5 years ago by Nancy.

• A:Answer No, this is a Chromebook, not a Windows PC.

  Answered 5 years ago by Belindalouwho

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Q: QuestionWhat is the chassis made of, plastic or aluminum, or both.

Asked 5 years ago by e2ee22fqe.

• A:Answer It is a high-quality metal chassis all around. Solid and elegant build, although that makes it somewhat bulky. But, I love it.

  Answered 5 years ago by RishiVerified Purchase

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Q: QuestionIs this laptop suitable to record videos?

Asked 5 years ago by Megv.

• A:Answer It takes average quality videos. One thing I like about it is that you can adjust your microphone volume for whatever video type of video you may be recording. But I wouldn't say that it takes iPhone 7 quality videos if you know what I mean.

  Answered 5 years ago by Katherine

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Q: QuestionCan you text or call from this chrome book ,like an iPad?

Asked 5 years ago by Rich.

• A:Answer Technically, yes you can. You will need to use an app called Google Duo and/or sign up for a Google Voice account. You will also need to be connected to a WiFi network or other internet connection as both apps use VOIP technology.

  Answered 4 years ago by ScottVerified Purchase

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Q: QuestionDoes this computer have HDMI ?

Asked 5 years ago by Michael.

• A:Answer If you are referring to the HDMI port. Yes, this laptop has HDMI port.

  Answered 5 years ago by CommunityAnswer

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