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If you hold control + alt + delete and take a look at the PERFORMANCE tab under your TASK MANAGER. It will tell you that only 1 of 2 slot is being used. Since the computer comes equipped with 8gb of ram...that means 1 stick of 8gb is used in 1 of the slot leaving another slot available for you to slip in another 8gb stick to increase it to 16gb of ram total. I hope that helps since I see that the previous answer provided is inaccurate.
Sorry, there was a problem. Please try again later.I was told at Best Buy today that it has 2 slots with 4GB in each one. So to upgrade this Laptop to 16GB you'd have to buy 2 8GB of RAM unfortunately.
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