Questions & Answers

Q: QuestionCan Co-Pilot & fingerprint sign in be turned off on this PC

Asked 6 months ago by CAM2.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes both can. Actually fingerprint and user password sign on aren't activated when receiving the unit.

  Answered 5 months ago by BobAVerified Purchase

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Q: QuestionCan you confirm that there is a Thunderbolt port? All the relevant illustrations show one, but aside from sideways mention in the Q&A, thee is no statement declaring its existence.

Asked 6 months ago by luislast.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer USB A, USB C, Thunderbolt and HDMI

  Answered 5 months ago by BobAVerified Purchase

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Q: QuestionWhat is the factory? One that comes with the laptop

Asked 6 months ago by Doall.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

Q: QuestionIs the fan to the laptop supposed to be loud?

Asked 6 months ago by Gem.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer I absolutely do not hear the fan at all - Very quiet!

  Answered 5 months ago by LaurieRVerified Purchase

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Q: QuestionDoes this laptop support docking station? If so, is there a compatibility chart?

Asked 6 months ago by Docking.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

Q: QuestionWill this laptop handle Fusion 360? Will it handle real flight evolution?

Asked 6 months ago by Dano.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

Q: QuestionWould this be considered a gaming computer?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer It's not categorized as a gaming laptop. It is a high-performance productivity and AI-focused laptop.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionIs this laptop good for College students?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes! It’s a powerful, versatile 2-in-1 laptop with great performance, storage, and AI features—ideal for college students who need multitasking, note-taking, and creative flexibility.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes this computer come with Antivirus software?

Asked 6 months ago by Sapper29.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer It includes McAfee+ Premium 30-day trial. Microsoft also offers Windows defender which is free for lifetime.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes this come with windows loaded on it. If not will you load it?

Asked 6 months ago by Richard.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Windows Home pre-loaded - but needs to be updated to the latest level.

  Answered 5 months ago by BobAVerified Purchase

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Q: Questionis the produce dell pen in it and what is the price in usa

Asked 6 months ago by siddu.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

Q: QuestionIs the key board back lit?

Asked 6 months ago by Mimi.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes, the laptop features a backlit keyboard.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionThis laptop is Dell 16 plus DB16250 laptop is right or no see DB16250 CAREFULLY

Asked 7 months ago by Anonymous.

• A:Answer I checked carefully, and the Dell Plus Copilot+ PC 16" 2K 2-in-1 Touchscreen Laptop (Intel Core Ultra 7 256V) is officially part of the Dell 16 Plus series, but its correct model identifier is DB06250, not DB16250. Model Name: Dell 16 Plus 2-in-1. Order Code / Model ID: DB06250

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes this laptop have a built in camera?

Asked 7 months ago by js.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes, the laptop has a front facing built-in camera.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionCan more ram be added?

Asked 7 months ago by Ram.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer The laptop uses LPDDR5X memory, which is soldered to the motherboard. Hence the RAM is not user-replaceable or expandable.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionCan i use a wireless mouse?

Asked 7 months ago by Joellen.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes, you can use a wireless mouse.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionDoes the manufacturer warranty apply to an open box purchase?

Asked 7 months ago by HBKS.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

Q: QuestionThis camera is not working for some reason after being used for 3 months.

Asked 7 months ago by Vicki.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer We apologize for the inconvenience caused due to this issue. We can resolve this issue by performing the steps in the troubleshooting guide: https://url.dell.com/d2c4b7. If the issue still persists, we recommend you contact the Dell Tech Support team.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionWhat is the frame made of aluminum or plastic?

Asked 8 months ago by Rich.

• A:Answer It's definitely NOT plastic

  Answered 8 months ago by DebbyW

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