Questions & Answers

Q: QuestionCan i use a wireless mouse?

Asked 7 months ago by Joellen.

• A:Answer Yes, you can use a wireless mouse.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionDoes the manufacturer warranty apply to an open box purchase?

Asked 7 months ago by HBKS.

Q: QuestionThis camera is not working for some reason after being used for 3 months.

Asked 8 months ago by Vicki.

• A:Answer We apologize for the inconvenience caused due to this issue. We can resolve this issue by performing the steps in the troubleshooting guide: https://url.dell.com/d2c4b7. If the issue still persists, we recommend you contact the Dell Tech Support team.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionWhat is the frame made of aluminum or plastic?

Asked 8 months ago by Rich.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer It's definitely NOT plastic

  Answered 8 months ago by DebbyW

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Q: QuestionDoes the screen fold all the way back flush like a take just hiding a screen

Asked 8 months ago by Anonymous.

• A:Answer Yes, it can be folded 360 degrees and can be used as a tablet.

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionHow much does this laptop weigh?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Under 5 pounds, I was surprised how easy to carry

  Answered 8 months ago by DebbyW

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Q: QuestionHello, Liking the Lenovo Yoga 7I Laptop 16" 2K touchscreen Display .... can the ram memory on this model be upgraded from 16 GgmB to 32 GM or more?

Asked 9 months ago by JJJDL.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer The system has Onboard memory (Memory on Package) and this configuration shipped with 16 GB Memory. The model does have a configuration with 32 GB Memory which is not available here

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionWhat stylus is compatible with this laptop?

Asked 9 months ago by Chris.

• A:Answer Dell Pro Plus Active Pen - PN5122W is compatible with this laptop

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionDoes it include windows 11?

Asked 9 months ago by SusanH.

• A:Answer Yes

  Answered 9 months ago by VinilVerified Purchase

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Q: QuestionIs this sufficient for gaming?

Asked 9 months ago by Rick.

• A:Answer That would depend on the game you wanted play. I think a faster computer would possibly be better.

  Answered 9 months ago by user437325Verified Purchase

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Q: QuestionWhat pencil is it compatible with?

Asked 9 months ago by daisy.

• A:Answer Dell Pro Plus Active Pen - PN5122W is compatible with this laptop

  Answered 9 months ago by YourDellTeam

  
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Q: Questionwhat is the processor brand of this computer?

Asked 9 months ago by Anonymous.

• A:Answer Intel Ultra 7 265V

  Answered 9 months ago by VinilVerified Purchase

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Q: QuestionDoes it have an S D Card slot?

Asked 10 months ago by Laptopnovice.

• A:Answer No, SD card slot is not available

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionWhat is the specific model of the CPU?

Asked 10 months ago by Anonymous.

• A:Answer It is Intel® Core™ Ultra 7 processor 256V (12MB Cache, 8 cores, up to 4.8 Ghz)

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionWhich port can I use for laptop charging? Two USB TYPE C ports are available. Which one can I use for charging?

Asked 10 months ago by Ahamed.

• A:Answer Both Type C ports on the left side are capable of power delivery

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionIs this brand new laptop box included touch pad pen? Or needs to buy separately

Asked 10 months ago by Ahamed.

• A:Answer The Stylus / Pen is not included and has to be bought separately.

  Answered 9 months ago by YourDellTeam

  
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Q: Questiondoes this laptop have a cd player and burner?

Asked 10 months ago by cm.

• A:Answer No, Optical Disc Drive option is not available to accommodate the slim form factor of the laptop and disc drives are very rare in latest generation laptops.

  Answered 9 months ago by YourDellTeam

  
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Q: Questiondoes it have a fingerprint reader?

Asked 10 months ago by KenP.

• A:Answer Yes, the device has Fingerprint reader.

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionHi, how many memory slots does this system have? Can I get to 32Gb?

Asked 10 months ago by dlaubscher.

• A:Answer The system has Onboard memory (Memory on Package) and this configuration shipped with 16 GB Memory. The model does have a configuration with 32 GB Memory which is not available here

  Answered 10 months ago by YourDellTeam

  
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