Does this come with Dell's 3 years warranty? null

3-Years Advanced Exchange Service and Premium Panel Guarantee Essentially they just replace your monitor with a refurbished one. It's pretty lame. I had bought two of these monitors on sale. Both were manufactured on 2017. One of the monitor had a dead pixel, but instead of returning it to Best Buy I decided to go with Dell instead. The monitor price went back up in best buy and I didn't want to pay extra to exchange it. So Dell did some troubleshooting, and started the exchange process. What I won't mention is the TERRIBLE dell customer support, I could hardly understand the person and it took 2 days. When I received the exchange, I got it all set up. I noticed a huge difference in the color calibration. I tried to correct it to my original one, but it was impossible. Then I noticed the manufacturing date... 2015. They sent me a 2 year old monitor. I ended up returning their exchange monitor back to them and took the broken one back to best buy.

Because it is the Ultrasharp line of monitors it does come with the three year warranty. http://www.dell.com/learn/us/en/04/campaigns/dell-premium-panel-guarantee

Suggest that you go to either Best Buy online or Dell Support. Usually the limited warranty is stated. Lesson learned for the future...inquire first before purchasing any electronic device

The Dell U2515H includes Dell's 3-Years Advanced Exchange Service and Premium Panel Guarantee.

“Does this come with Dell's 3 years warranty?”

Asked by Jacky 8 years ago

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Dell - UltraSharp U2515H 25" IPS LED QHD Monitor - Black-Front_Standard

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3-Years Advanced Exchange Service and Premium Panel Guarantee Essentially they just replace your monitor with a refurbished one. It's pretty lame. I had bought two of these monitors on sale. Both were manufactured on 2017. One of the monitor had a dead pixel, but instead of returning it to Best Buy I decided to go with Dell instead. The monitor price went back up in best buy and I didn't want to pay extra to exchange it. So Dell did some troubleshooting, and started the exchange process. What I won't mention is the TERRIBLE dell customer support, I could hardly understand the person and it took 2 days. When I received the exchange, I got it all set up. I noticed a huge difference in the color calibration. I tried to correct it to my original one, but it was impossible. Then I noticed the manufacturing date... 2015. They sent me a 2 year old monitor. I ended up returning their exchange monitor back to them and took the broken one back to best buy.
Answered by LeeIB 8 years ago
Sorry, there was a problem. Please try again later.
Because it is the Ultrasharp line of monitors it does come with the three year warranty. http://www.dell.com/learn/us/en/04/campaigns/dell-premium-panel-guarantee
Answered by medtechnerd 8 years ago
Sorry, there was a problem. Please try again later.
Suggest that you go to either Best Buy online or Dell Support. Usually the limited warranty is stated. Lesson learned for the future...inquire first before purchasing any electronic device
Answered by OttoNMax 8 years ago
Sorry, there was a problem. Please try again later.
The Dell U2515H includes Dell's 3-Years Advanced Exchange Service and Premium Panel Guarantee.
Answered by Semperfio6 8 years ago
Sorry, there was a problem. Please try again later.