Questions & Answers
- Model:
- BBY-K2PKKFX
- |
- SKU:
- 6518252
Highly rated by customers for: Keyboard Quality, Processor Speed, OLED Display
Page Showing 1-10 of 10 questions
Q: QuestionCan the 16GB ram and 512GB storage be increased after purchase and would it void the Dell warranties? Don't know how much ram and storage will be needed in the future.
Asked by rayon100.
- A:Answer This laptop comes with integrated 16 GB memory and cannot be upgraded or replaced. However, the SSD storage couldbe upgraded up to 2 TB, through the Dell support team,. The attempt to upgrade it yourself, will void the warranty.
Answered by YourDellTeam

Q: QuestionWhat year was this laptop produced?
Asked by kcnastar.
- A:Answer We recommend contacting the Best Buy support team for assistance: https://www.bestbuy.com/contact-us
Answered by YourDellTeam

Q: QuestionIs there a student offer to this laptop? If so, how to apply it on Best Buy?
Asked by Ashwa.
- A:Answer We recommend contacting the Best Buy support team for assistance: https://www.bestbuy.com/contact-us
Answered by YourDellTeam

Q: QuestionHello, i'd like to ask you if this laptop can be used as a 2in1. Also i'd like to ask you if it works for gaming.
Asked by Ahmed.
- A:Answer This laptop cannot be used as a 2-in-1 laptop. The performance of this laptop in gaming will depend on the game's system requirements and the specifications of this laptop.
Answered by YourDellTeam

Q: QuestionCan a new Graphics Card (NVidia) be added to this laptop without breaking the warranty?
Asked by Sricharan.
- A:Answer This laptop does not support the installation of a new discrete graphics card.
Answered by YourDellTeam

Q: QuestionIs it refurbished or brand new?
Asked by Anonymous.
- A:Answer This is a new laptop. This laptop is not refurbished.
Answered by YourDellTeam

Q: Questioncan I write on the screen of this laptop with a stylus?
Asked by jand.
- A:Answer Yes
Answered by BrandonTon
Q: Questionwhy it more heat on the mouse pad
Asked by Lpho.
- A:Answer We are sorry for the experience. We recommend contacting the Dell Technical Support team for technical assistance. They are available on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam

Q: QuestionHas DDR5 16gb ram. Is there an extra compartment to add DDR5 16gb ram? There's an option to increase ram up to 32gb on item's page. But increases price $400.
Asked by Jvb.
- A:Answer The RAM of this laptop is integrated on the system board and is not upgradeable. For more details, we recommend contacting the Best Buy support team for assistance: https://www.bestbuy.com/contact-us
Answered by YourDellTeam

Page 1, Showing 1-10 of 10 questions
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