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16 Questions & 35 Answers
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  • Question
    I have noticed many complaints about the battery life on the 4K Touch Screen Display. Does this have the 97 watt battery included? If not, what battery wattage is included. Did not find in the specifications. Not including this information..troubling   (2 Answers)

    By Mark March 14, 2017.

    Answers
    • Best 
      Answer

      This is most likely the 97whr battery. The smaller battery only comes with the HDD model not the SSD. The instillation of a SSD allows more room for battery.

      By Gordon March 27, 2017.

    • Question
      Does this come with a back-lit keyboard? It's not listed in the features where as it is listed on the other model with the 6th gen i7.   (4 Answers)

      By Machina July 9, 2017.

      Answers
    • Question
      Does this come with Windows 10 home or Windows 10 pro installed? I need Windows 10 pro.   (5 Answers)

      By Anonymous May 5, 2017.

      Answers
      • Best 
        Answer

        It comes with Home installed, but can be upgraded to pro

        By ATSoLPhotography May 5, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      What is the battery size of this unit?   (2 Answers)

      By Mike May 29, 2017.

      Answers
      • Best 
        Answer

        This unit comes with a 97 WHr battery.

        By CommunityAnswer May 30, 2017.

      • Question
        can i upgrade to 32gb of ram ??   (2 Answers)

        By CSC May 20, 2017.

        Answers
        • Best 
          Answer

          Yes, you can upgrade to 32 GB of Ram.

          By CommunityAnswer May 20, 2017.

        • Question
          Does this laptop has PCIe solid state drive or just the standard solid state drive? PCIe SSD is 4 times better than the standard SSD.   (2 Answers)

          By John May 9, 2017.

          Answers
          • Best 
            Answer

            PCIe.

            By LaptopDude May 28, 2017.

          • Question
            What is the CPU on this machine? is it Kaby Lake?   (2 Answers)

            By Joncars May 7, 2017.

            Answers
            • Best 
              Answer

              The Dell XPS 15 runs the 7th generation i7-7700HQ which is the new Kaby Lake processor.

              By Jimbo May 15, 2017.

            • Question
              Does this come with a Toshiba ssd or a Samsung ssd and what is the model number?   (3 Answers)

              By Tzvi April 26, 2017.

              Answers
              • Best 
                Answer

                Mine did come with a Samsung 512gb nvme pm961. Hope this helps

                By Anonymous April 26, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              One of the first reviews stated a finger print reader although it's not pictured nor in the description of this laptop sold by Best Buy. Does the Best Buy model come with the finger print reader?   (2 Answers)

              By Audiophile March 31, 2017.

              Answers
              • Best 
                Answer

                Yes, I just purchased the laptop and it does come with a Windows Hello Fingerprint reader. Works flawless.

                By MrCipher April 8, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              how does running the 4k model at 1080p affect battery life and / or performance?   (2 Answers)

              By santacruzskim March 24, 2017.

              Answers
              • Best 
                Answer

                You may get an hour extra. But it's not worth it. The images and text become really soft and lose their sharpness. There is no point getting this model if you intend to run it in 1080p and you want to maximize battery. This laptop is for power users or professionals who need the power and resolution on a daily basis. And power users normally don't mind to keep this plugged in for maximum performance. They already know they're sacrificing battery life. Get the 1080p version if you want maximum battery, and tinker with photo or video editing once in a while. If you're truly not photo editing or video editing for a living, and not on a weekly, if not daily basis, then go with the dual core, 1080p. That will be a much better buy.,

                By Audiophile April 2, 2017.

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