Questions & Answers

1-10 of 35 Questions
  • Question
    I would like to replace the hard drive with an SSD.Is there a specific type of SSD that I would need?   (2 Answers)

    By cat November 28, 2016.

    Answers
    • Best 
      Answer

      It has 2 additional bays for hard drives. You could go with any SATA 3 SSD or opt for M.2 SSD which was designed for ultrabooks but made it's way to desktops. It does have connection for M.2 SSD's I opened the case and looked.

      By Adele November 29, 2016.

    • Question
      What power supply does this have? I'm wanting to add a video card for better gaming.   (2 Answers)

      By sostupidaboutcomputers January 21, 2017.

      Answers
      • Best 
        Answer

        It has a 460 watt PSU. Most high end graphics cards list 500 watts as a minimum spec. The PSU in this machine is a standard size. I was able to replace mine with a nice 850 watt unit that Best Buy sells. Four screws and a few power cables later I was ready for the GeForce 1080.

        By JoeG January 30, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      How many SATA ports are open on the motherboard for expansion   (2 Answers)

      By rmurphy007 December 27, 2016.

      Answers
      • Best 
        Answer

        4 in total. When you buy it one is occupied by the 1Tb hard drive, and a second by the optical drive. This leaves 2 remaining unoccupied sata ports.

        By Protech December 28, 2016.

      • Question
        Can I use the Oculus VR with this model? Is this VR Ready?   (2 Answers)

        By Kathleen January 14, 2017.

        Answers
        • Best 
          Answer

          No, the vide card in this computer cannot support Oculus VR.

          By CommunityAnswer January 15, 2017.

        • Question
          Can I switch out the Graphics card?   (2 Answers)

          By Xx1ThePlug1xX January 8, 2017.

          Answers
          • Best 
            Answer

            Yes. There's room for a full sized, dual slot video card. I put in an Nvidia GeForce 1080GT. Just be sure to upgrade your power supply at the same time if you add high end graphics. The machine comes with a 460 watt PSU but most of the higher rated power supplies will fit in the case. You may have to do a little cutting and wire splicing to power up the DVD drive (I did). And make sure the SATA cables under the back end of your full length video card are using 90 degree connectors.

            By JoeG January 30, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          I just purchased this Dell XPS Desktop on Saturday, 1/7/2017, for $999.99. Today, Monday, 1/9/2017, the same PC is on sale for $929.99! Can I get the $70 more that I paid for it two days ago refunded to me? Best regards.   (1 Answer)

          By Deuce January 9, 2017.

          Answers
          • Best 
            Answer

            Best Buy has a Price guarantee for at least 15 days post purchase. You should be able to take your receipt to customer service at your local store and they'll give you a refund on your card or cash if you paid in cash. You will need to do this while the product is on sale. I was a bit luckier, after I bought my machine they had a $100 off sale and they matched that for me. If you bought the machine on-line I'm sure there's a similar process but I'm not familiar with it.

            By Zamboni January 10, 2017.

          • Question
            is this computer dual monitor compatible   (2 Answers)

            By lexieloo November 28, 2016.

            Answers
            • Best 
              Answer

              Yes. In fact you can plug in three monitors with this particular NVidia card. It has two DVI and one mini-HDMI.

              By Scott December 11, 2016.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Can I add an additional firewire card on it 1393 firewire   (1 Answer)

            By Moises December 29, 2016.

            Answers
            • Best 
              Answer

              I would think you'd be able to add the card, but I don't know it's specs so can't say for sure. I added a new PCI-E network card without an issue. The machine comes with one PCIe x16 slot (used by the video card), two PCIe x1 slots and one PCIe x4 slot. These last three slots are open for use.

              By Zamboni December 31, 2016.

            • Question
              Does this support 5G wifi or only 2.4?   (1 Answer)

              By Lew December 28, 2016.

              Answers
            • Question
              Does it come with a mouse n keyboard   (4 Answers)

              By Andre April 16, 2017.

              Answers
              • Answer

                Yes.

                By Anonymous April 19, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member

            Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions