Questions & Answers

Name: De'Longhi - DEDICA Espresso Machine with 15 bars of pressure and Milk Frother - Metal
Brand: De'Longhi
SKU: 6307958
Price: 151.99 USD
Rating: 4.1 (104 reviews)

De'Longhi - DEDICA Espresso Machine with 15 bars of pressure and Milk Frother - Metal

Model:: EC685M; |
SKU:: 6307958

User rating, 4.1 out of 5 stars with 104 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-14 of 14 questions

Ask a Question

QuestionWhat is required in terms of maintenance, especially de-scaling? Is the water reservoir hidden from light to prevent algae growth?
Asked 5 years ago by Quisp.
- Answer 1. Descaling does need to be done, but the frequency would depend upon the hardness of your tap water -- which I would HIGHLY suggest you filter before filling the reservoir. (You program the machine based upon your home's water softness so that it will let you know when it's time.) The machine comes new with a dose of the DeLonghi descaling solution which you can purchase more online for future cleanings. It must be pretty harsh/acidic because it says not to get it on your clothes. I've also seen videos of people using white vinegar, so you might check that out. 2. You shouldn't get any algae growth with filtered water. The reservoir is at the back of the machine -- but it is clear. Just keep it out of direct sunlight and you should be fine.
  Answered 5 years ago by TickledPink
  Answer this question
QuestionThis machine is 120v or 220 v sold in usa. Can i get 220v machine in USA?
Asked 4 years ago by Jack.
- Answer 110volt
  Answered 4 years ago by JerzyK
  Answer this question
QuestionHow do you get the used espresso grinds out of the filter? When I try to hit the filter on the edge of the can that I use to store old grinds, the basket pops out with the grinds still stuck in the basket.
Asked 5 years ago by Nancy.
- Answer I normally use a small plastic or wood spoon or knife to scrape or loosen the grind into my collection can (great for my plants). Then I rinse the filter with water. I normally follow the manual’s recommendations for cleaning the filter when I’m done making coffee.
  Answered 4 years ago by Canito63
  Answer this question
QuestionIs this unit compatible with bottomless portafilters?
Asked 3 years ago by Rjdavis10.
- Answer Hello Robbie, We understand that a bottomless portafilter allows you to view the beautiful extraction process, but we do not recommend using any other portafilter than the one designed for your specific unit. Thank you!
  Answered 3 years ago by DeLonghi Customer Care
  Answer this question
Questionwhat is the country of origin/ where was it made? thank you
Asked 4 years ago by COFFEE.
- Answer Hello, this unit is designed by our coffee experts in Italy and manufactured in China. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
  Answer this question
QuestionWhat does it come with? Tamper, blade, frothing pitcher?
Asked 4 years ago by Anonymous.
- Answer It comes with a scoop/tamper. No pitcher
  Answered 4 years ago by JoMomma
  Answer this question
QuestionDoes it work fine under 220 V outlets
Asked 4 years ago by Xinlei.
- Answer Hi Xinlei, this unit sold in the USA is 120v which is not compatible with 220v outlets. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website for assistance finding a unit suitable for your needs. Our website is www.delonghi.com Thank you.
  Answered 4 years ago by DeLonghi Customer Care
  Answer this question
QuestionDoes this machine make a nice crema on the shots? We’ve had 3 Jura machines an now are using a Keurig.
Asked 4 years ago by Lori.
- Answer Yes, it make a very hot and frosting milk.
  Answered 4 years ago by Taiq1
  Answer this question
QuestionWhy is it that the ECP 3630 espresso machine that I ordered did not come with user's manual?
Asked 4 years ago by Amy.
- Answer Hi Amy, we are sorry to hear you did not receive a manual for this unit. Please follow this link for PDF. version of this manual. https://www.delonghi.com/Global/InstructionManuals/EN/InstructionManualECP3220_3420_3630.pdf Thank you.
  Answered 4 years ago by DeLonghi Customer Care
  Answer this question
Questionwhat kind of outlet do you need= does it plug into 120V
Asked 4 years ago by flo.
- Answer Hi Flo, this unit is compatible with 120v. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
  Answer this question
QuestionWhat type of pods can be used in this? Thanks
Asked 5 years ago by kydea.
- Answer Hi Kydea, this unit is compatible with E.S.E pods and ground coffee only. Thank you.
  Answered 5 years ago by DeLonghi Customer Care
  Answer this question
QuestionHi there, two questions. Is the espresso hot and if you use the ESE pods is there a good amount of foam and does it taste like a real espresso you would get at a restaurant? Thanks!!
Asked 5 years ago by Lauren.
- Answer The espresso is come out hot. The milk frosting looks exactly like in the coffee shop. Taste good, quick and easy to use.
  Answered 4 years ago by Taiq1
  Answer this question
Questionwhat is the portafilter size for tampers and distribution tools? also, will it accept nonpressurized filters?
Asked 5 years ago by dpetro.
- Answer Hi, the portafilter is 51mm and our units do not accept pressurized filters. Thank you
  Answered 5 years ago by DeLonghi Customer Care
  Answer this question
QuestionDoes this take double-shot ESE pods (usually 58mm). If not, can you buy an adaptor for them? Thanks!
Asked 4 years ago by carolineonsixth.
- Answer Hi Caroline, this unit it designed to pour from one. E.S.E. pod at a time. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
  Answer this question

Showing 1-14 of 14 questions

Questions & Answers

De'Longhi - DEDICA Espresso Machine with 15 bars of pressure and Milk Frother - Metal

Q: QuestionWhat is required in terms of maintenance, especially de-scaling? Is the water reservoir hidden from light to prevent algae growth?

Q: QuestionThis machine is 120v or 220 v sold in usa. Can i get 220v machine in USA?

Q: QuestionHow do you get the used espresso grinds out of the filter? When I try to hit the filter on the edge of the can that I use to store old grinds, the basket pops out with the grinds still stuck in the basket.

Q: QuestionIs this unit compatible with bottomless portafilters?

Q: Questionwhat is the country of origin/ where was it made? thank you

Q: QuestionWhat does it come with? Tamper, blade, frothing pitcher?

Q: QuestionDoes it work fine under 220 V outlets

Q: QuestionDoes this machine make a nice crema on the shots? We’ve had 3 Jura machines an now are using a Keurig.

Q: QuestionWhy is it that the ECP 3630 espresso machine that I ordered did not come with user's manual?

Q: Questionwhat kind of outlet do you need= does it plug into 120V

Q: QuestionWhat type of pods can be used in this? Thanks

Q: QuestionHi there, two questions. Is the espresso hot and if you use the ESE pods is there a good amount of foam and does it taste like a real espresso you would get at a restaurant? Thanks!!

Q: Questionwhat is the portafilter size for tampers and distribution tools? also, will it accept nonpressurized filters?

Q: QuestionDoes this take double-shot ESE pods (usually 58mm). If not, can you buy an adaptor for them? Thanks!

Top Rated

QuestionWhat is required in terms of maintenance, especially de-scaling? Is the water reservoir hidden from light to prevent algae growth?

QuestionThis machine is 120v or 220 v sold in usa. Can i get 220v machine in USA?

QuestionHow do you get the used espresso grinds out of the filter? When I try to hit the filter on the edge of the can that I use to store old grinds, the basket pops out with the grinds still stuck in the basket.

QuestionIs this unit compatible with bottomless portafilters?

Questionwhat is the country of origin/ where was it made? thank you

QuestionWhat does it come with? Tamper, blade, frothing pitcher?

QuestionDoes it work fine under 220 V outlets

QuestionDoes this machine make a nice crema on the shots? We’ve had 3 Jura machines an now are using a Keurig.

QuestionWhy is it that the ECP 3630 espresso machine that I ordered did not come with user's manual?

Questionwhat kind of outlet do you need= does it plug into 120V

QuestionWhat type of pods can be used in this? Thanks

QuestionHi there, two questions. Is the espresso hot and if you use the ESE pods is there a good amount of foam and does it taste like a real espresso you would get at a restaurant? Thanks!!

Questionwhat is the portafilter size for tampers and distribution tools? also, will it accept nonpressurized filters?

QuestionDoes this take double-shot ESE pods (usually 58mm). If not, can you buy an adaptor for them? Thanks!