Questions & Answers

Q: QuestionWhat heating method does this radiant heater use?

• A:Answer The De'Longhi radiant heater uses radiant heating as its heating method. Radiant heating works by emitting infrared radiation that directly heats objects and people in its path, providing a gentle and comfortable warmth without drying out the air or stirring up allergens.

Q: QuestionHow many heat settings does it offer for customized heating?

• A:Answer The De'Longhi Radiant Heater offers 3 heat settings for customized heating, allowing you to maintain a comfortable environment. These settings include low, medium, and high heat levels to suit your specific needs and preferences.

Q: QuestionHow does the radiant heater maintain a low surface temperature while still providing efficient heat flow?

• A:Answer The radiant heater maintains a low surface temperature through the use of thermal chimneys that optimize heat flow. These chimneys allow for efficient heat distribution while preventing the surface from becoming excessively hot. Additionally, the heater's diathermic oil reservoir is permanently sealed, eliminating the need for refilling and ensuring consistent heat transfer.

Q: QuestionWhat's the warranty period offered by the manufacturer for both parts and labor?

• A:Answer The manufacturer offers a 1-year limited warranty for both parts and labor for the De'Longhi Radiant Heater, model number TRD40615E.

Q: QuestionDoes it have a built-in thermostat for temperature control?

• A:Answer Yes, the De'Longhi Radiant Heater has an adjustable thermostat that allows for precise temperature adjustment, ensuring comfortable warmth. The digital control panel with LED display makes it easy to select the desired temperature and monitor the settings.

Q: QuestionWhat safety features does it have to prevent accidents or overheating?

• A:Answer The De'Longhi Radiant Heater includes several safety features to prevent accidents and overheating. These features include a thermal cut-off function that turns off the machine in case of overheating, a child lock, and a fully enclosed heating element. Additionally, the heater is constructed with rust-resistant metal and has extra-wide feet for stability.

Q: QuestionCan I set a timer to automatically turn the heater on or off at specific times?

• A:Answer Yes, you can set a timer to automatically turn the heater on or off at specific times. The heater has a 24-hour programmable timer that allows simple preset operation.

Q: QuestionWhat's the form factor of this radiant heater, and how does it affect its placement options?

• A:Answer The form factor of this radiant heater is freestanding, which means it can be placed on the floor or any flat surface without the need for wall mounting or installation. This provides flexibility in placement and allows for easy movement from room to room.

Q: QuestionDoes it have an oscillating design to distribute heat more evenly?

• A:Answer The De'Longhi Radiant Heater, model TRD40615E, does not have an oscillating design. The product specifications clearly state that the "Oscillating Design" feature is "false". Therefore, the answer is: NO.

Q: QuestionHow does the anti-freeze setting work, and at what temperature does it activate?

• A:Answer The anti-freeze setting on the De'Longhi Radiant Heater automatically turns the unit on when the room temperature drops below 44°F (6.7°C). This helps prevent the room from becoming too cold and potentially causing damage to the heater or other items in the room.

Q: QuestionHow easy is it to move the heater between rooms, considering its weight?

• A:Answer The De'Longhi Radiant Heater features a comfort hold handle and exclusive smart snap wheels, making it easy to move from room to room as needed, providing convenience and portability.

Q: QuestionWhat is the EcoPlus function, and how does it help save energy?

• A:Answer The EcoPlus function on the De'Longhi Radiant Heater intuitively selects the appropriate power level based on the set temperature and the room temperature. By doing so, it helps optimize energy consumption and conserves energy.

Q: QuestionWhat's the purpose of the thermal chimneys, and how do they improve heat distribution?

• A:Answer The thermal chimneys optimize heat flow while maintaining a low surface temperature. They create a natural convection process, allowing warm air to rise and cool air to sink, resulting in more efficient and even heat distribution throughout the room.

Q: QuestionIs the heater oil filled?

Asked 3 weeks ago by Anonymous.