Questions & Answers

Name: De'Longhi - La Specialista Prestigio Espresso Machine with Dual Heating System - Stainless Steel
Brand: De'Longhi
SKU: 6472504
Price: 202.99 USD
Rating: 4.2 (244 reviews)

De'Longhi - La Specialista Prestigio Espresso Machine with Dual Heating System - Stainless Steel

Model:: EC9355M; |
SKU:: 6472504

User rating, 4.2 out of 5 stars with 244 reviews.

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QuestionDoes this machine make coffee too or just espresso?
Asked 3 years ago by Hollis.
- Answer It can make coffee, albeit significantly slower. It is a per cup basis. It does use the espresso maker and just processes more water through it to make the coffee. There are 3 settings. Espresso, americano, and coffee, each of which relate to how much water is processed.
  Answered 3 years ago by jamescarnahan
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QuestionIf I want to grind and dose with an external grinder, can I still use this machine for tamping? Is there a setting so it doesn't attempt to use the grinder when I insert the portafilter? I know this option exists on the Maestro.
Asked 2 years ago by Espresso87.
- Answer Yes, has a serting. Switch knob all the way to the left showing the scoop as pictured below.
  Answered 2 years ago by Alsena
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QuestionSingle wall or double wall filters?
Asked 2 years ago by Anonymous.
- Answer Hello, This product is designed with a single wall filter for a greater espresso experience. Thank you.
  Answered 2 years ago by DeLonghi Customer Care
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QuestionHow many bars is this one?
Asked 4 years ago by Anonymous.
- Answer Hello, this unit comes with 19 Bars of pressure. Thank you.
  Answered 3 years ago by DeLonghi Customer Care
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QuestionI can no longer change settings dial from coffee, Americano and espresso. It will not change from espresso even though the dial still turns to Americano and coffee.
Asked 5 months ago by JJ.
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QuestionI need 220 voltage
Asked 1 year ago by Ya.
- Answer Hello, The voltage is 120 for this unit.
  Answered 1 year ago by DeLonghi Customer Care
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QuestionHi I just unpacked my new EC935X model. I'm trying to rinse before using and the water simply won't come through the machine. I have pressed the tea button maybe 30 times now. Help
Asked 1 year ago by Cath.
- Answer Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
  Answered 1 year ago by DeLonghi Customer Care
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QuestionDoes this make a cortado? Cafe con leche?
Asked 2 years ago by David.
- Answer Hi David, Thank you for your question. The wonderful about having a manual espresso machine with a milk frother is that you are able to make any espresso based drink you like, including cortado and cafe con leche. Thank you.
  Answered 1 year ago by DeLonghi Customer Care
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QuestionCan I make Cappucino in this machine?
Asked 2 years ago by betocarri.
- Answer Yes you can.
  Answered 1 year ago by YoneidyM
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QuestionWhat is the pressure?
Asked 2 years ago by AK47.
- Answer Hello, the La Specialista Prestigio has 19 bar pump pressure. Thank you.
  Answered 2 years ago by DeLonghi Customer Care
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QuestionDear Sir; Can i use this machine in 220V 50 Hz electrical supply?mca
Asked 2 years ago by Caner.
- Answer It shouldn't be an issue with a 50 amp connection. As long as you don't have other amenities going at the same time.
  Answered 2 years ago by Anonymous
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QuestionTwo questions: How many pounds of pressure does the tamper apply to the coffee in the porta-filter and is this adjustable? and 2) Is the frame of the machine plastic or metal?
Asked 2 years ago by Bram.
- Answer Hello Bram, After doing some extensive research, we are unable to know how much pounds of pressure the tamper applies to the coffee in the portafilter, also it is not adjustable. As far as the machine, it is stainless steel with a matte finish.
  Answered 2 years ago by DeLonghi Customer Care
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QuestionEC9335 machine is brand new. I cannot get it to prime.; hot water button will start the pump but nothing comes out. I called DeLonghi and they said priming is the problem and I "may need to do it up to 60 times".Didn't help. About to return. Help.
Asked 2 years ago by Paul.
- Answer I printed maybe 20 times, and after I got hot water
  Answered 2 years ago by SergiuP
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QuestionCan it steam milk and pull shots at the same time?
Asked 2 years ago by YNWA.
- Answer Yes, it can do both simultaneously.
  Answered 2 years ago by MrZigs
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QuestionI want to know if the interior where the hot water runs is also made of steel. I don’t want to be drinking hot water from plastic pipes. Please guide. Thanks
Asked 3 years ago by DIV.
- Answer According to their site, all elements that come in contact with the water are stainless
  Answered 2 years ago by Frisco
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QuestionHow tall is right side of this machine ( the side without the grinder)?
Asked 3 years ago by Lenamarie.
- Answer Hello, The machine's height, without the grinder, is 17.5 inches. Thank you!
  Answered 3 years ago by DeLonghi Customer Care
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QuestionCan this machine be direct connected to a water line?
Asked 3 years ago by TD.
- Answer Hello, this unit is not designed to be connected directly to a water line. Thank you.
  Answered 3 years ago by DeLonghi Customer Care
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QuestionI AM TRYING TO REGISTER MY DELONGHI LA SPECIALISTA PRESTIGIO EC935X - BUT THIS MODEL IS NOT IN THEIR LIST - INSTEAD THERE IS EC935M, WILL THIS WORK?
Asked 3 years ago by Anonymous.
- Answer Yes it will. I have the EC9355M. As long as yours starts with EC935. The X is a wildcard.
  Answered 3 years ago by STIG302
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QuestionMy tamp lever does not return all the way and as a result the grinder will not work.
Asked 3 years ago by Byrd.
- Answer Follow the troubleshooting guide in the manual. Also, go to YouTube and search the model number for cleaning the grinder. Hint:you need a vacuum and the small brush.
  Answered 3 years ago by STIG302
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QuestionHow many ounces is a long coffee
Asked 3 years ago by Msbee.
- Answer Read the owner’s manual. You can customize the size.
  Answered 3 years ago by STIG302
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Showing 1-20 of 25 questions

Questions & Answers

De'Longhi - La Specialista Prestigio Espresso Machine with Dual Heating System - Stainless Steel

Q: QuestionDoes this machine make coffee too or just espresso?

Q: QuestionIf I want to grind and dose with an external grinder, can I still use this machine for tamping? Is there a setting so it doesn't attempt to use the grinder when I insert the portafilter? I know this option exists on the Maestro.

Q: QuestionSingle wall or double wall filters?

Q: QuestionHow many bars is this one?

Q: QuestionI can no longer change settings dial from coffee, Americano and espresso. It will not change from espresso even though the dial still turns to Americano and coffee.

Q: QuestionI need 220 voltage

Q: QuestionHi I just unpacked my new EC935X model. I'm trying to rinse before using and the water simply won't come through the machine. I have pressed the tea button maybe 30 times now. Help

Q: QuestionDoes this make a cortado? Cafe con leche?

Q: QuestionCan I make Cappucino in this machine?

Q: QuestionWhat is the pressure?

Q: QuestionDear Sir; Can i use this machine in 220V 50 Hz electrical supply?mca

Q: QuestionTwo questions: How many pounds of pressure does the tamper apply to the coffee in the porta-filter and is this adjustable? and 2) Is the frame of the machine plastic or metal?

Q: QuestionEC9335 machine is brand new. I cannot get it to prime.; hot water button will start the pump but nothing comes out. I called DeLonghi and they said priming is the problem and I "may need to do it up to 60 times".Didn't help. About to return. Help.

Q: QuestionCan it steam milk and pull shots at the same time?

Q: QuestionI want to know if the interior where the hot water runs is also made of steel. I don’t want to be drinking hot water from plastic pipes. Please guide. Thanks

Q: QuestionHow tall is right side of this machine ( the side without the grinder)?

Q: QuestionCan this machine be direct connected to a water line?

Q: QuestionI AM TRYING TO REGISTER MY DELONGHI LA SPECIALISTA PRESTIGIO EC935X - BUT THIS MODEL IS NOT IN THEIR LIST - INSTEAD THERE IS EC935M, WILL THIS WORK?

Q: QuestionMy tamp lever does not return all the way and as a result the grinder will not work.

Q: QuestionHow many ounces is a long coffee

QuestionDoes this machine make coffee too or just espresso?

QuestionIf I want to grind and dose with an external grinder, can I still use this machine for tamping? Is there a setting so it doesn't attempt to use the grinder when I insert the portafilter? I know this option exists on the Maestro.

QuestionSingle wall or double wall filters?

QuestionHow many bars is this one?

QuestionI can no longer change settings dial from coffee, Americano and espresso. It will not change from espresso even though the dial still turns to Americano and coffee.

QuestionI need 220 voltage

QuestionHi I just unpacked my new EC935X model. I'm trying to rinse before using and the water simply won't come through the machine. I have pressed the tea button maybe 30 times now. Help

QuestionDoes this make a cortado? Cafe con leche?

QuestionCan I make Cappucino in this machine?

QuestionWhat is the pressure?

QuestionDear Sir; Can i use this machine in 220V 50 Hz electrical supply?mca

QuestionTwo questions: How many pounds of pressure does the tamper apply to the coffee in the porta-filter and is this adjustable? and 2) Is the frame of the machine plastic or metal?

QuestionEC9335 machine is brand new. I cannot get it to prime.; hot water button will start the pump but nothing comes out. I called DeLonghi and they said priming is the problem and I "may need to do it up to 60 times".Didn't help. About to return. Help.

QuestionCan it steam milk and pull shots at the same time?

QuestionI want to know if the interior where the hot water runs is also made of steel. I don’t want to be drinking hot water from plastic pipes. Please guide. Thanks

QuestionHow tall is right side of this machine ( the side without the grinder)?

QuestionCan this machine be direct connected to a water line?

QuestionI AM TRYING TO REGISTER MY DELONGHI LA SPECIALISTA PRESTIGIO EC935X - BUT THIS MODEL IS NOT IN THEIR LIST - INSTEAD THERE IS EC935M, WILL THIS WORK?

QuestionMy tamp lever does not return all the way and as a result the grinder will not work.

QuestionHow many ounces is a long coffee