A:AnswerHi Paige, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website to connect with a friendly associate who will be happy to assist you with your hot water dispensing issue. Our website is www.delonghi.com Thank you.
A:AnswerHello Brougham, you can control the steam using the steam setting and it is released through the frothing nozzle. There is no specific function to control the amount of steam that comes out of the unit. Thank you.
A:AnswerHi, purchase of this Pump Espresso Machine does not include a milk frothing jug or espresso glasses, however, these items can be purchased separately via or Delonghi website. Thank you.
A:AnswerNo, no non stick chemicals are used, it is 100% moulded plastic exterior and stainless steel interior, no chemicals or health hazards to anyone.
A:Answerit needs no fliters at all, the included two portafilter baskets contain a permenant filter at the bottom of two layers, plastic, and then stainless steel with even smaller holes. dishwasher safe although only a quick rinse is nescesarry.