“IPHONE Itunes & Samsung 21 YouTube to AVR Bluetooth skips,snaps and changes song's speed. We have multiple Bluetooth speakers & headphones in our house that have not shown this problem. I have placed my phone next to receiver with no change.”
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We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. https://support.denon.com/ Denon General Customer Service Phone: 800-497-8921
Sorry, there was a problem. Please try again later.I would suggest contacting Best Buy's Geek Squad. Their onsite service has given me excellent, professional, and friendly service. You mention that you have several Bluetooth speakers and headphones, on top of the many other Wi-Fi sourced items that have become commonplace in our homes. Bandwidth might be an issue. We do not have fiberoptic cable available in our area, so we're still on the older and slower wired system. A lack of bandwidth is always a problem. It might be a good idea to check and make sure that non-essential and unused Wi-Fi and Bluetooth items are turned off.
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