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Hello. I can confirm the AVR-X1800H supports 1440p. I suggest checking the video output setting in your PS5 and the AVR-X1800H Receiver. The receiver's video out settings should be set to 8K Enhanced. Also, ensure you use an Ultra High-Speed HDMI cable from a reputable video cable manufacturer. If in doubt, it is recommended to speak with a Best Buy A/V specialist for more details.
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