“The suction is lost. Seems like motor stopped working. Bought is 3 months a go. Used rarely. It says do not return to store and I called the given number thrice which lasted upto 30 mind and disconnected itself.. Nobody answered.”
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Hi Komal! Oh no, your Breeze Cyclonic Bagless Upright should last longer than this. We want to help. If you’ve noticed a loss in suction this can be due to a blockage in the hose or the filters needing to be cleaned/replaced. Please give the following steps a try: 1.) Rinse both the foam filter and HEPA filter from under the dirt cup and allow them to air dry for 24 hours before using. 2.) Open the bottom door of the dirt cup and twist the plastic baffle tube counterclockwise to remove. Tap out over the waste bin to remove any excess debris. Do not rinse. 3.) Disconnect the hose from both ends of the unit and run a broom stick through to clear any debris. 4.) Check inlets behind the dirt cup and bottom nozzle for any obstructions and remove. Once completed the unit will regain suction and pick up as it should. If further assistance is needed feel free to give us a call at 1-800-321-1134 M-F from 8a-6p EST. We're here for you! –Karissa, Dirt Devil Customer Care
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