Questions & Answers

Q: Questionwhat kind of assembly is required? And how long is cord?

Asked 9 years ago by PJF.

• A:Answer Hi PJF! The only assembly required is inserting the cleaning wand into the top of the vacuum and securing the hose. No tools are required. The cord length is 25 feet. Hope this helps!-Karissa, Dirt Devil Customer Care.

  Answered 9 years ago by DirtDevil

  
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Q: QuestionPlease can it be used to vacuum on a wooden floor?

Asked 8 years ago by Yema.

• A:Answer Hi Yema! The Pro Power was designed for both carpets and hard floors. Hope this helps! -Michael, Dirt Devil Customer Care

  Answered 8 years ago by DirtDevil

  
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Q: QuestionThe rubber band fell out when I took off the canister to clean it so How and where do I replace the rubber band on this dirt devil pro express?

Asked 8 years ago by Slick.

• A:Answer Hi Slick! The Pro Power takes a genuine Dirt Devil style 15 belt. It is available online using part number 1SN0220001. To replace the belt: Turn your vacuum over. Use a Phillips screwdriver to take off the 6 screws. Remove the bottom plate. Next, Slip belt around the brushroll in area without bristles and metal pin. Each end of the brushroll will fit into pockets on each side of the nozzle. Put the plate back on and screw together. Hope this helps! ~Kenya, Dirt Devil Customer Care

  Answered 8 years ago by DirtDevil

  
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Q: QuestionHow do u put the lid back on after taking the top piece apart

Asked 4 years ago by Ladybug.

• A:Answer How do put canister back together

  Answered 2 years ago by Anonymous

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Q: QuestionIs it good for wood floor and dog hsir?

Asked 8 years ago by Anonymous.

• A:Answer Yes good for all

  Answered 8 years ago by Dfish0510Verified Purchase

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Q: QuestionHow easy is this vacuum to clean? Does it clog very easily?

Asked 8 years ago by ACE.

• A:Answer No I emyty the cup after every use Easy to clean

  Answered 8 years ago by ShellVerified Purchase

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Q: QuestionHow do you change the belt

Asked 2 months ago by Anonymous.

Q: QuestionSo far love this vacuum. Just changed the belt for first time & omg it was hard to get roller brush back in but it's set. Now the bottom plate wont line up to screw back on. What am I doing wrong? Thanks in advance!

Asked 5 years ago by Kaybee.

Q: QuestionHow many amps are in this vacuum cleaner ? Thanks

Asked 7 years ago by Pete.

• A:Answer Hey Pete, the motor is 10 amps. We hope this helps! Thanks!

  Answered 7 years ago by DirtDevil

  
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Q: Questionwhy does my vacuum keep turning off before i even finish a room?

Asked 7 years ago by Anonymous.

• A:Answer It may be thst it gets full and it shuts off because it can't hold sny more dirt.

  Answered 7 years ago by BrassVerified Purchase

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Q: QuestionAny ware in Akron I can pickup vacuum Best Buy store

Asked 7 years ago by Lee.

Q: QuestionDoes this vacuum cleaner have a retractable cord?

Asked 7 years ago by cwhit1.

• A:Answer Nope

  Answered 7 years ago by Harry

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Q: QuestionJust used my new vacuum! Doesn't work like I thought may I return? Bought it at Wal-Mart

Asked 7 years ago by Immer.

• A:Answer No

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this Vacum take the F-15 FILTER WE HAVE MANY OURS JUST BROKE AND NEED ANOTHER DEVIL

Asked 8 years ago by Gary.

• A:Answer Hi Gary! The Pro Power takes a F97 Filter, part number 440008436. Hope this helps! -Michael, Dirt Devil Customer Care

  Answered 8 years ago by DirtDevil

  
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Q: QuestionIs handle adjustable. I am 5"10 and I dont want to bend while vacuum cleaning it?

Asked 8 years ago by qw12345.

• A:Answer Handle is not adjustable

  Answered 8 years ago by MexiVerified Purchase

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Q: QuestionIs this for Canada as well?

Asked 8 years ago by Martin.

• A:Answer Yes.

  Answered 8 years ago by Stevie74Verified Purchase

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Q: QuestionWhat is the return policy?

Asked 8 years ago by Martin.

• A:Answer Hi Martin! We recommend contacting the retailer directly for further assistance in this matter. -Michael, Dirt Devil Customer Care

  Answered 8 years ago by DirtDevil

  
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Q: QuestionHi my name is mike and i have a question about dirt Devil filter F1 AND HOW LONG IT LAST BEFORE I CHANGED..

Asked 8 years ago by Mike.

• A:Answer Hi Mike! Depending on usage, we recommend changing your filters after every 6-12 months. Hope this helps! -Michael, Dirt Devil Customer Care

  Answered 8 years ago by DirtDevil

  
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Q: QuestionIs there a setting to keep the vacuum from going completely flat? I want to be able to lift the head off the floor if I need to.

Asked 9 years ago by IAmTheJudgeOfNoOne.

• A:Answer Yes

  Answered 8 years ago by BigcountryVerified Purchase

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