Questions & Answers

Q: QuestionDoes the Avata 2 drone have obstacle avoidance?

• A:Answer Yes, the Avata 2 drone has downward obstacle avoidance technology.

Q: QuestionWhat is that clicking sound at the beginning of the video?

• A:Answer The clicking sound at the beginning of the video is the sound of the drone's throttle being pulled.

Q: QuestionWhat is the maximum video resolution and frame rate of the Avata 2 drone?

• A:Answer The Avata 2 drone can record videos at a maximum resolution of 4K (2160p) at 60 frames per second.

Q: QuestionWhat kind of camera stabilization does the Avata 2 drone have?

• A:Answer The Avata 2 drone features hybrid image stabilization.

Q: QuestionWhat is the maximum flight time of the Avata 2 drone?

• A:Answer The maximum flight time of the Avata 2 drone is 23 minutes.

Q: QuestionHow is the Avata 2 drone controlled?

• A:Answer The Avata 2 drone is controlled with a remote control.

Q: QuestionI'm not seeing a wall charger in the Photos and What's Included listing. So, does it not come with a wall charger?

Asked 2 years ago by Maroot.

• A:Answer No, a wall charger is not included. The battery hub can be connected, via USB-C (cable included) to a user-supplied wall charger. There is an optional 65-watt charger offered by DJI, or purchase a 65-watt (or greater) aftermarket charger. I recommend a 100-watt charger with multiple ports, both USB-A and USB-C, since you'll also want to charge the goggles and motion controller at the same time you are charging batteries..

  Answered 2 years ago by TomDVerified Purchase

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Q: QuestionWhich is better to get DJI care or Best buy? Or both?

Asked 1 year ago by Aristo300.

• A:Answer If you have GSP you can get drone swapped out at the store and be flying same day.

  Answered 1 year ago by Anonymous

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Q: QuestionWhat's included in the box? The same seller, Beach Camera, displays different items in the box depending on whether the drone is purchased through Best Buy or directly from them.

Asked 5 months ago by JLaehn.

Q: QuestionCan you fly the avata 2 at the Destin Florida without a license or permit.

Asked 6 months ago by Angelo.

• A:Answer Dear Customer, Thank you for your question. Regarding your inquiry about flying your DJI Avata 2 at the Destin Florida, the area is part of the Enhanced Warning Zones. In these zones, you will be prompted by GEO at the time of flight to unlock the zone. However, Instead of submitting an unlocking request to the official DJI website, you can follow the on-screen instructions in the app. You do not require a verified account or an internet connection at the time of your flight. For your convenience in your future flights, we do have a GEO Zone Information Page on our official website that you can refer to whenever you require confirmation on the area. DJI GEO Zone Information page: https://fly-safe.dji.com/nfz/nfz-query We hope this information is helpful. If you have any other questions about DJI products, please feel free to contact us anytime — we’re always happy to assist.

  Answered 6 months ago by DJI Official

  
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Q: QuestionCan you find the Avata 2 at Destin, Florida without a permit or license.

Asked 6 months ago by Angelo.

• A:Answer Dear Customer,Thank you for your question. Regarding your inquiry about flying your DJI Avata 2 at the Destin Florida, the area is part of the Enhanced Warning Zones. In these zones,you will be prompted by GEO at the time of flight to unlock the zone.However, In stead of submitting an unlocking request to the official DJI website, you can follow the on-screen instructions in the app. You do not require a verified account or an internet connection at the time of your flight.For your convenience in your future flights, we do have a GEO Zone Information Page on our official website that you can refer to whenever you require confirmation on the area. DJI GEO Zone Information page: https://fly-safe.dji.com/nfz/nfz-query We hope this information is helpful. If you have any other questions about DJI products,please feel free to contact us any time — we're always happy to assist.

  Answered 6 months ago by DJI Official

  
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Q: QuestionDoes this drone track an object?

Asked 6 months ago by Eo.

• A:Answer Dear customer, thank you for your inquiry. DJI Avata 2 does not support the ActiveTrack feature. Thank you for your understanding and support!

  Answered 6 months ago by DJI Official

  
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Q: QuestionDo you know when the Avata 2 will be back in stock in store or online?

Asked 1 year ago by birwin223.

• A:Answer Dear Customer, thank you for your inquiry. We apologize for the inconvenience caused. We highly suggest that you click on " Notify Me " and enter your email address to be notified when the item is in stock. Alternatively, if you need to use this product urgently, I recommend you check the availability of the stock at the nearest retail stores in your area. You can call first to check their availability via https://www.dji.com/where-to-buy/retail-stores?site=brandsite&from=footer or you can also check it on Amazon.

  Answered 1 year ago by DJI Official

  
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Q: QuestionIs the three battery combo ever coming back into stock??

Asked 1 year ago by DS.

• A:Answer Dear Customer, It is currently sold out. However, you can check availability at our official DJI Store. If you need further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
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Q: QuestionI have FPV combo my controller is compatible with the avata2.

Asked 1 year ago by Martin.

• A:Answer Yes it will be compatible with the drone

  Answered 1 year ago by AniketDVerified Purchase

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Q: QuestionAre the goggles 3 compatible with Air Unit 03?

Asked 1 year ago by Steig.

• A:Answer They work with the DJI Air 3.

  Answered 1 year ago by GregPVerified Purchase

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Q: QuestionDoes it any avoidance sensors

Asked 2 years ago by Elm.

• A:Answer This a fpv drone and its meant to be fast and be able to though objects and having obstacle sensors would limit a lot of its abilities. No it doesn't have any obstacle sensors.

  Answered 1 year ago by AniketDVerified Purchase

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Q: QuestionAnyone know what the Wi-Fi PW is to connect my mobile device to the Avata 2 to sync the video feed so others can watch. It's NOT 12341234 I've seen hundreds of people asking all over the web but nobody seems to know.

Asked 2 years ago by Sinjin.

• A:Answer Contact DJI customer service

  Answered 1 year ago by MichaelCVerified Purchase

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Q: QuestionI have one eye will this affect me operating this drone?

Asked 2 years ago by Elisha.

• A:Answer Not at all …. Your FOV would just be limited to what you normally would see … it’ll be fine

  Answered 2 years ago by JefferySVerified Purchase

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