Questions & Answers

54 Questions & 311 Answers
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  • Question
    will an Iphone fit in the controller while using a Lifeproof case?   (14 Answers)

    By Anonymous January 25, 2017.

    Closed to new Answers

    Answers
    • Best 
      Answer

      No. I have the otter box commuter and have to take the car off. Your better off buying a iPad mini. I had a iPad min 2 that I use for the mavic.

      By Ryan January 27, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    can i bring the packed drone when boarding a flight?   (3 Answers)

    By miru March 6, 2017.

    Answers
    • Best 
      Answer

      Yes, you should remove the battery from the Mavic and place it and your other spare batteries each in a lipo safe battery bag. I put data stickers on each battery and bag identifying the voltage and milliamperes indicating that the batteries are under 100wh each and safe to be carried on the airline and not in checked baggage. I do inform TSA that I have acceptable low wattage lithium batteries in protective battery bags with taped connector tabs in my carry on bag or case. I have not have my batteries denied for airline carry on travel in the USA on 8 flights in the last year.

      By AMAmember March 6, 2017.

    • Question
      Does a battery come with the regular Mavic Pro? Not referring to the "Fly More" package, just the regular $999.00   (5 Answers)

      By Tivojo February 13, 2017.

      Answers
      • Best 
        Answer

        Yes, the basic package comes with the controller, one battery, battery charger and Mavic Pro... the fly more combo is the one with extra batteries, carry case etc...

        By JackSlade February 14, 2017.

      • Question
        When will you restock on the Dji Mavic pro   (4 Answers)

        By Raymond January 21, 2017.

        Answers
        • Best 
          Answer

          I suggest you check bestbuy website every hour lol. Atleast that's what i did for about 4 days. I was able to catch it at 7AM CST yesterday. I had it shipped one day delivery! Since it was a Sunday so it will deliver tomorrow. Excited :)

          By Rommel January 23, 2017.

        • Question
          If the DJI flies beyond 1000 feet from the operator, what happens? Does is automatically come back?   (5 Answers)

          By Danny April 19, 2017.

          Answers
          • Best 
            Answer

            You can configure the range of distance in the return home feature to whatever you want the max distance to be. The Mavic pro can fly much further than 1000' from the controller/operator. If the drone loses signal during flight, it can automatically return to the point of take off.

            By Nemo23 April 20, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          does it float, what if I am flying over water, Can it crash and I lose it?   (10 Answers)

          By patti July 21, 2017.

          Closed to new Answers

          Answers
          • Best 
            Answer

            It does not float. If you crash into water, you would most likely loose it.

            By Jackal001 August 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          How long is flight time per charge? How long to recharge?   (3 Answers)

          By Jaf May 17, 2017.

          Answers
          • Best 
            Answer

            The battery life is 27 minutes.

            By CommunityAnswer May 17, 2017.

          • Question
            When will they be available ?   (12 Answers)

            By Dave January 23, 2017.

            Closed to new Answers

            Answers
            • Best 
              Answer

              I was one of the unlucky ones that kept checking for availability. Saw it was stocked last Monday or so, but figured I'd wait until the next morning to order it. Got to work @ 6am & it was sold out again. keep checking!

              By Joey January 23, 2017.

            • Question
              How high can this drone go?   (5 Answers)

              By Jose March 30, 2017.

              Answers
              • Best 
                Answer

                Theoretically the drone can travel a distance of thousands of feet from you...but by law..the FAA limits your altitude to 400ft.

                By OtisMan April 5, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              What's the difference between the Mavic Pro Quadcopter with Remote Controller and Mavic Pro Quadcopter Fly More Combo? When I compared them it only showed the model number and sd card.   (28 Answers)

              By Jared January 27, 2017.

              Closed to new Answers

              Answers
              • Best 
                Answer

                To answer your question, see below. You also may want to visit the manufacturer site. The Mavic with Remote, you get the following: Aircraft (Intelligent Flight Battery and Gimbal Cover included) ×1 Remote Controller ×1 Charger ×1 Power Cable ×1 Propeller Pair ×3 Gimbal Clamp ×1 Micro SD Card (16GB) ×1 Micro USB Cable ×1 RC Cable ( Lightning connector ) ×1 RC Cable ( Standard Micro USB connector ) ×1 RC Cable ( USB Type-C connector ) ×1 RC Cable Slider ×4 The Mavic Pro Fly more combo you get the following accessories in addition to above: Battery charging hub Additional props Car charger Batteries x2 (a total of 3) Shoulder bag Battery to power bank adapter

                By JC121 February 2, 2017.

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