Questions & Answers

Q: QuestionWhat is the maximum altitude this drone can reach?

• A:Answer The drone can reach a maximum altitude of 13123 meters above sea level.

Q: QuestionDoes this drone come with a built-in camera?

• A:Answer Yes, the drone has an integrated camera.

Q: QuestionWhat is the maximum video frame rate supported by this drone?

• A:Answer The maximum video frame rate supported is 1080p (Full HD) at 200 FPS.

Q: QuestionWhat is the maximum flight time of this drone without any additional payload?

• A:Answer The maximum flight time of the drone without any payload is 34 minutes.

Q: QuestionHow far can this drone transmit video?

• A:Answer This drone can transmit FHD video up to a distance of 20km.

Q: QuestionWhat kind of obstacle avoidance technology does this drone have?

• A:Answer This drone is equipped with omnidirectional obstacle sensing for enhanced safety.

Q: QuestionCan you use FPV display with this drone?

Asked 1 year ago by Sizzelot.

• A:Answer You can use the new DJI Integra goggles with the Mini 4

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhy doesn't the store ever have these in stock and why do they treat you like a criminal with the guy guarding the door demanding a receipt when you are under no obligation to show him one.

Asked 3 months ago by Markyd.

Q: QuestionThis item has been sold out for over a month. will it be coming back in stock anytime soon?

Asked 9 months ago by valen.

• A:Answer Dear Customer, We truly apologize for the inconvenience caused. Thank you for reaching out to us. Have you tried at the retail stores nearby you listed on our official website? Below are the links you can try at : https://www.dji.com/global/where-to-buy/retail-stores On the same link provided above you can also click on the "Official Online Stores" tab and try at our "Amazon DJI Official Store" or "eBay DJI Official Store". I hope this information has helped to clarify your inquiries. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 9 months ago by DJI Official

  
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Q: QuestionIf this drone isn’t as expected, is it returnable?

Asked 10 months ago by TD.

• A:Answer Dear Customer, thank you for your inquiry. The product can be returned within 14 calendar days ( 7 days for FUBOA region ). Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards,DJI Support

  Answered 10 months ago by DJI Official

  
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Q: QuestionIs this a new unit, or a return?

Asked 10 months ago by Dante.

• A:Answer New

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionIs a battery inluded?

Asked 11 months ago by Ghee.

• A:Answer Yes

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionDo you need wifi to use this drone?

Asked 11 months ago by Mandi.

• A:Answer No

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionDoes it come with a case?

Asked 11 months ago by Anonymous.

• A:Answer Not the package I got

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionWith the photos/videos now being taken with the remote can you still get them on your phone? It’s very convenient with the 2 that the photos and videos just stay on your phone after taking them but the idea of the screen built in to the remote is great!

Asked 11 months ago by Camera.

• A:Answer Yes

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionWhen the battery is low will it return automatically or is it possible that it just falls out of the sky?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionWhat is omnidirectional regarding obstacle avoidance?

Asked 1 year ago by Bigal.

• A:Answer Sensors that detect when you’re close to something and advoids them. That being said it may not pick up small thin branches without leaves. Keep that in mind

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionWill the battery from a Mini 3 Pro work in a Mini 4 Pro ?

Asked 1 year ago by Anonymous.

• A:Answer From what I’ve read, yes.

  Answered 10 months ago by KeithTVerified Purchase

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Q: QuestionWhat type and size of sensor?

Asked 1 year ago by Anonymous.

• A:Answer Dear Customer, thank you for the above inquiry. The image sensor for DJI Mini 4 Pro will be 1/1.3-inch CMOS, pixel size: 1.197 μm ×1.197 μm, actual CMOS size (L×W): 9.65 mm×4.24 mm. You can also check this details in our official website under " Specs " at : [https://www.dji.com/sg/mini-4-pro/specs] Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
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