“Do you have a guidebook on getting the remote control to work? Mine will not function with the tv”
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I was able to pair the remote to the tv. All the buttons work except when you use the OK button to make a selection it does not work at all. How do I fix this issue?
Sorry, there was a problem. Please try again later.Hello Angie, To pair your remote control with the TV, please navigate to Settings > Connected Devices (Bluetooth), press any key on the remote to activate it, and select “BT_Remote” to complete the pairing process. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
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