“if your remote is not paired and the screen says ANDROID RECOVERY. DATA MAY BE CORRUPT AND TO DO A FACTORY DATA RESET.. and touching the screen does not work to go to settings... what can be done here?”
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Hi Nena, Please try powering off the device and restarting it to see if that resolves the issue. If the problem persists, kindly send us a video of the issue at [email protected], and we'll assist you further.
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