Questions & Answers

1-10 of 82 Questions
  • Question
    how can I know when its fully recharged?   (11 Answers)

    recharge

    By Yazmin November 27, 2015.

    Answers
    • Best 
      Answer

      it will indicate a blue led light when fully charged

      By Suzie November 30, 2015.

    • Question
      There are no directions, do yiou charge it w/ a regular phone charger?   (11 Answers)

      By Stew2U November 30, 2015.

      Answers
      • Best 
        Answer

        You can use the cable that came with it to both charge the battery and charge your device. Connect to the Micro USB on the battery when you want to charge the battery, and connect to the USB port on the battery to use it to charge other devices.

        By DynexCustomerSupport December 2, 2015.

        • Brand Representative
    • Question
      Is the charger itself rechargeable?   (10 Answers)

      Using the appropriate cords, is the charger unit rechargeable?

      By Not too savvy November 16, 2015.

      Answers
      • Best 
        Answer

        Yes, the point of this object is to charge it and leave it in your purse, backpack, or pocket then when away for long periods of time, provides supplemental power to your phone when you don't have access to an outlet. When you are able to access one, you charge your phone and your battery backup again.

        By Gudaran December 18, 2015.

      • Question
        How do I know Dynex portable charger is fully charged?   (11 Answers)

        ?

        By Sosa November 26, 2015.

        Answers
        • Best 
          Answer

          There's two light indicators on the front that you can't see in the pictures (pin hole size), when it's charging there's one red light that illuminates on the front. When fully charged it will go out and the other indicator will glow blue.

          By Gudaran December 18, 2015.

        • Question
          How long does the Dynex charger take to be fully charged?   (11 Answers)

          What amount of time will it take to charge my DYNEX Portable Power source

          By Cherry December 10, 2015.

          Answers
          • Best 
            Answer

            This battery has a 2000 mAh capacity and should only take a few hours to fully charge.

            By DynexCustomerSupport December 11, 2015.

            • Brand Representative
        • Question
          How would someone who's charging their portable charger know that the charger is done charging   (10 Answers)

          My portable charger that I bought has a red and blue light and lights up blue when I am charging my phone, but will only charge for only a minute.

          By Anonymous November 7, 2015.

          Answers
          • Best 
            Answer

            The light will show red while you are charging the Dynex battery. Once it is fully charged the LED will change to blue. The light will stay blue until the capacity of the battery is below 25%, then it will turn to red again.

            By DynexCustomerSupport December 5, 2015.

            • Brand Representative
        • Question
          Does this work on 5s and the 6s?   (10 Answers)

          By Anonymous January 7, 2016.

          Answers
          • Best 
            Answer

            Yes it does. When fully charged it will only charge your phone to about 50% from just about dead. So, if you will be needing the capability of keeping your phone completely charged, I recommend getting one with more capacity.

            By Smash January 8, 2016.

          • Question
            can this be used on a tablet   (10 Answers)

            By Anonymous November 22, 2015.

            Answers
            • Best 
              Answer

              Yes, this product is compatible.

              By CommunityAnswer November 23, 2015.

            • Question
              where do I keep my cable?   (10 Answers)

              when I travel can I plug each end of the cable in to the sockets on the battery, or should I get a rubber band & attach cable to battery?

              By reddwar December 25, 2015.

              Answers
              • Best 
                Answer

                We would not recommend plugging the cable into the battery on both ends.

                By DynexCustomerSupport December 26, 2015.

                • Brand Representative
            • Question
              Can you use more then once ?   (10 Answers)

              Or is one and done

              By Mouse November 27, 2015.

              Answers
              • Best 
                Answer

                If is fully charge and you just need to boost your battery on your phone, yes you can do it and use it as many time you like!

                By Lolview December 28, 2015.

              Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions