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Check your Samsung phone on the required mAh the internal battery requires and compare with this devices mAh to see if this device has enough juice to charge. Similar to your vehicles stock battery versus a replacement automotive battery.
Sorry, there was a problem. Please try again later.I had the same problem with my S6. I found out that if I used 2.4 amp port, it worked just fine. Before doing that though, I would call your mobile provider and see if 2.4 amps is too much for the phone.
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