Questions & Answers

13 Questions & 24 Answers
1-10 of 13 Questions

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  • Question
    What is the difference between this and the 206031-01 model?   (3 Answers)

    By john October 4, 2016.

    Answers
    • Best 
      Answer

      Hi John, This is Dan with Dyson. This Dyson Cinetic Big Ball Animal sold from BestBuy is the same core machine as 206031-01. However, this model comes with extra attachments out of the box. Best wishes, Dan

      By DysonProductExpert October 9, 2016.

      • Brand Representative
  • Question
    Does this model have the edge cleaning?   (2 Answers)

    By Geln November 27, 2016.

    Answers
    • Answer

      Hi Geln, This is Carissa with Dyson. Our Dyson Cinetic Upright units come with a combination tool, which is a crevice and brush tool in one, to assist you with hard to reach corners or spaces.

      By DysonProductExpert December 5, 2016.

      • Brand Representative
  • Question
    I would like to know if this needs the filter to be replaced   (3 Answers)

    By Micknat November 18, 2016.

    Answers
    • Answer

      This vacuum has no filter! It's is dysons new filterless vacuum and it is amazing!

      By Dogmom January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Contradictory answer given above regarding the filter. Do we need to change the filter or wash them or is it lifetime without wahsing ?   (3 Answers)

    By Anonymous November 18, 2016.

    Answers
    • Answer

      There is no filter to take care of with this vacuum.

      By Dogmom January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Is this refurbished? Please answer :)   (2 Answers)

    By Shani November 11, 2016.

    Answers
    • Answer

      Hi Shani, This is Carissa with Dyson. This unit is not refurbished.

      By DysonProductExpert December 22, 2016.

      • Brand Representative
  • Question
    1. Is this considered an Animal series? 2. Is it refurbished? 3. What is the warranty?   (2 Answers)

    By DysonLover November 2, 2016.

    Answers
    • Answer

      Not sure about animal but I believe so. 5 year warranty in the package. Just need to register with dyson.

      By Junior June 21, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Is this a refurbished model? Trying to understand the difference between this, and the standard Cinetic Big Ball animal...   (1 Answer)

    By FourRings October 22, 2016.

    Answers
  • Question
    How heavy is this Dyson Cinetic Big Ball Bagless Upright Vacuum - Iron/bright silver/sprayed purple/red Model: 208990-01? Is this considered the "Animal" Vacuum?   (1 Answer)

    By krh October 22, 2016.

    Answers
    • Answer

      Hi there, its Tameka with Dyson. The Dyson Cinetic Big Ball weigh about 19 pounds. If you have any additional questions, please feel free to contact us directly at AskDysonUS@dyson.com. Thank you for your time. Best wishes, Tameka Dyson Customer Service

      By DysonProductExpert November 6, 2016.

      • Brand Representative
  • Question
    When I do a compare to other Dyson models, I see many blanks and it looks like there's no warranty?   (1 Answer)

    By Sandi October 21, 2016.

    Answers
    • Answer

      Mine came with a 5-year warranty in the package although the website said 3 years. I registered on dyson for the 5.

      By Junior June 21, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this model have the filter that can just be washed out, or is it the one that requires replacements?   (4 Answers)

    By catwomn2003 October 17, 2016.

    Answers
    • Answer

      No filters at all! This is dysons new filterless vacuum!

      By Dogmom January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Member

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