“MY DYSON DC41 WILL NOT TURN OFF UNLESS I UNPLUG IT. IT IS ABOUT 2 OR 3 YEARS OLD”
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Hi this is Jessica with Dyson Customer Service. I am sorry to hear you are having difficulty with your machine. The problem you described is unusual and we would appreciate the opportunity to trouble shoot with you to determine next steps. If you have not already done so please call our Helpline directly at 1-866-693-9766 or email us at [email protected]. We are available Monday-Friday 7:00 a.m. to 9:00 p.m., Saturday and Sunday 9:00 a.m. to 6:00 p.m. CST. We look forward to speaking with you. Best wishes, Jessica Dyson Customer Service
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