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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 350 reviews

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  • Quality

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Dyson's powerful suction and ease of use, frequently praising its lightweight design and effective carpet cleaning. Many appreciate the long cord and helpful attachments, while some find the price point to be a significant drawback. A few users noted minor design considerations that could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 350 reviews
  • Pros mentioned:
    Cord length, Suction, Weight

    Rated 5 out of 5 stars

    best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 vacuums prior to this purchase. First, a Kenmore canister and then a Hoover Windtunnel upright. My complaints were dragging a ball and chain with the canister and switching out the powermate to do stairs. I purchased the Windtunnel and loved the suction and long cord but the reach on the hose was terrible and all machine plastic "pipes" have been replaced due to breaking. Stairs were a chore. I decided to check out the Dyson. I started my research on vacuums by reading all the negative comments on this vacuum. I have used my Dyson for 2 months now and believe that the negative reviews came from people who have never owned vacuums before. The suction is magnificent and maneuvers great. The low profile front fits right under my furniture. I go right from carpet to tile (switch off the beater brush with a touch of a button) right back onto area rugs and switch the brush back on. With my Hoover the area rugs would either get sucked into the vacuum or the suction was so great the vacuum would not move. The dyson automatically adjusts for the height difference and you just keep on vacuuming. The most amazing thing is that my wood floors actually feel clean after vacuuming. With my old vacuums I would vacuum and then get the swiffer wet mop out to clean. With the dyson I just vacuum. Everything gets sucked up. It is the lightest vacuum I have owned. Much lighter taking upstairs than the windtunnel. Also, the reach on the hose is amazing. I can clean each carpeted stair, a dozen, without the vacuum tipping which happened with my Hoover windtunnel. Also, the cord is so long I can do almost all the first floor and up to one bedroom on the second floor without unplugging. We have 4 kids, teenager to toodler, boys and girls and plenty of mess. Airsoft pellets to cheerios all get sucked up no problem. Our home is approx 2200 sq feet. The only draw back is seeing the dirt in the canister and then dumping. It is super easy to do, it is just a little gross if you are used to bags. Our salesman at the EP store was great. My time vacuuming has been cut in half with auto adjust for carpet height and button touch for turning off beater, no changing out to pipes and hose for wood floor or stairs, the Dyson is "all in one", just keep on moving from room to room and it is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Suction

    Rated 5 out of 5 stars

    Love the dyson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dyson is a great vacuum! It is a light upright that I find easy to get out for the small messes yet powerful enough for the big messes. It manuvers easily and stands well by itself. I love the amount of suction but you have to be careful with the corners of rugs and bath mats, it will suck them up. Switches from hardwood to carpet areas without effort. A good vacuum but don't understand to need for such a high price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Dyson Ever Made.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As having owned/used every Dyson sold in the US, I can say with absolute conviction that this is truly the best Dyson vacuum ever made (and definitely the finest Ball model they've designed thus far). It's light (17.4 lbs), very maneuverable, has powerful suction, and it's very easy to use. In comparison to the DC25 Ball, the DC41 is far better engineered, and it's better than its' predecessor in every way imaginable. For starters, the DC41 has a much larger clear bin, and longer cord than the DC25 (the two most common grievances about that machine). With a cord that's 10 feet longer, and with nearly double the debris capacity, you will reach farther distances with less emptying. The little details on the DC41 should give everyone that uses it the impression that the engineers put a lot of thought into designing the DC41 to make it more of a be-all, end-all flagship. This vacuum cleaner is so much more than another niche vacuum with a specialty gimmick. The "Active base plate" ensures constant close contact with the floor surface for stronger pick-up. It's spring loaded, and adjusts for various carpet piles to allow thorough brush roll agitation and deep cleaning. The brush roll has two distinct rows of bristles: one row of short bristles and one row of tall bristles -- this combination provides optimum agitation deep within the carpet pile, as well as thorough sweeping of the carpet surface. I was amazed at how well this machine deep cleaned considering it's rather small diameter brush roll -- cat hair, fluff, sand, and dust were pulled from my carpet every time I vacuumed. The DC41 Animal definitely cleaned my carpets better than my DC25, that's for sure! The "Radial Root Cyclone" system focuses air flow through the center of the cyclone assembly which promotes better cyclonic filtration since each of the 12 cyclones on the top of the bin receive equal air flow. My only complaint about this new system is that with the air intake channel now in the center of the clear bin (rather than on the machine like previous Dysons), static charged particles will stick the the inner wall of the intake channel every time you empty the clear bin. If you do not wipe off the static dust out of the air intake channel before replacing the clear bin back on the machine, the particles will be sucked directly into the motor the next time you turn the machine on. Keep in mind that the washable HEPA exhaust filter will capture these particles. However, if you take this extra step in cleaning the air intake channel of any static dust, your motor will last longer, thus, your vacuum will last longer as well. Another design feature that I found rather thoughtful was the use of rounded airways to promote smoother and more efficient airflow. I recall seeing the DC07 with this same feature, but for one reason or another, Dyson lost focus on this feature on more recent models. I'm glad they brought it back on the DC41. Anyone with a keen eye will notice that the perforated shroud inside the clear bin has been replaced by a finer screen filter. This is to greatly reduce the likelihood of sand bypass, dust/fluff buildup, as well as promote greater airflow intake. The redesigned Ball makes for a rather clean looking appearance since all of the ducting that would normally wrap around the ball have now been integrated inside of it. Since the wrap around ducting are no longer present, the DC41 has a much improved turning radius in comparison to its DC25 predecessor. Other improvements I've noticed include the larger dusting brush with softer bristles, the handle that is now fixed to the machine (makes for better upright rigidity), and I really like how the HEPA exhaust filter securely screws onto the ball rather than snapping into place -- having owned the DC25, I never liked how the exhaust filter felt loose and unsecured, even when snapped into place. Exhaust air would normally leak through the rubber gasket of the HEPA filter, and generate a lot of squealing and whistling. I will never have that problem with the DC41 thanks to its more proper design. Overall, this is a fantastic vacuum cleaner. Dyson definitely went all out in designing this machine. As having owned every generating of "The Ball" (DC15, DC25, and now DC41), I can say the DC41 is the best by far -- I loved my DC15, was disappointed by the DC25, but the DC41 is a quantum leap ahead of every Dyson in the lineup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Great vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is an awesome vacuum! It has very good suction and picks up pet fur easily. The attachments store on-board and are easy to use. I really like the super-long hose for cleaning the stairs. This vacuum is fairly light and easy to maneuver around furniture. And best of all, purple is my favorite color!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    It's so amazing my husband won't stop vacuuming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my husband first mentioned to me that Dyson had bought out a vacuum cleaner especially for animal hair, I was surprised. Not because of the existence of a new Dyson product, but the fact that my husband actually showed an interest in something that involves house cleaning. With a Siberian Husky that sheds twice a year, taking 5 months each to do so, something needed to be done. I was tired of drinking my coffee and finding husky hairs, making chocolate deserts for guests, and finding husky hairs, or watching my child crawl on the carpets covered in husky hair. I was done. Either the dog goes or I go! (ok I am kidding, I would never get rid of my dog...) So we went down to Best Buy to trial the Dyson Animal. I must say I was really surprised at the sucking power....but knowing what was in store for it at home, the jury was out until I tackled the stubborn furry dust bunnies hiding under the chairs. First time we set vacuum to carpet, it looked like we had just remodeled. I don't think I have ever seen carpets so clean. I was actually on hands and knees crawling around looking for those stickler white hairs that get trapped in carpet threads... I must admit I found one or two, but it took me ages to pull them out once I did! As an investment that will last, I will say the Dyson Animal is the best you could make. Having gone through so many regular vacuum cleaners, they are no match for a shedding Husky! Besides, anything that makes my husband want to vacuum, I am all game for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum that functions every bit as well as advertised. The Dyson is expensive, and does have that plastic cheap look to it, but it shows no signs of wear after several months of hard use and does an outstanding job. I have purchased two vacuums prior to the Dyson based on recommendations from consumer reports stating that these vacuums do not perform any better than other lower priced units. I finally decided to go with the Dyson after reading other customer reviews and I now believe that it was money well spent. I have two dogs and live in a very rural and dirty environment. The vacuums that were highly rated by consumer reports seemed to perform well for the first couple of uses, but began to lose performance and break down quickly thereafter. I only ended up getting about a year and half out of each vacuum before they fell apart or quite working altogether. This Dyson runs circles around those other products. The Dyson is also much more simple and convenient to use than some of those other more expensive counterparts out there. Some reviewers have knocked the Dyson for being made of plastic, and yes it does not have a robust look about it, but it is proving to be a very well built product and it comes with an outstanding warranty to back it up. Personally, I don't care how my vacuum looks as long as it is easy to use and does the job it was designed to do. The Dyson leaves nothing behind is extremely user friendly. Even though the commercials inadvertantly insult your intellegience, the ball really does make vacuuming the house much quicker plus it is very easy to push and is more ergonomic than any other vacuum I have used. The hose tends to bind where it connects to the wand which makes me concerned that it will be a weak point and eventually break, but only time will tell. All in all I believe that once you have used one of these vacuums you will be a believer in the Dyson name. I would highly recommend this product although I do feel that they could use to come down a bit on the price. You do get what you pay for in terms of the convenience and performance, but I can't imagine that they cost much more to make than other vacuums in the $100-$200 range.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Ease of use, Weight

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes great vacuum cleaners! We moved into a new house and wanted a vacuum to keep on the main floor of the house and then also have one on the second floor. I have owned a dyson for the last 8 years and it still works great, so I wanted to go with another Dyson. I love this one! It is much lighter than they use to be, the canister is larger, the cord is longer and the hose is longer. Love the control to switch from carpet to bare floors. Everything is so easy with this vacuum cleaner. The price is a little steep, but watch for sales on them. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Vaccuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife about a month ago. She would have to clean the filter and container during each use. This one is a night and day difference! It works amazing and the floors are cleaner than ever. Very simple to empty the bin and work around corners over many different surfaces without changing settings. Excellent for pet hair too! Could be a little cheaper but so far well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Ease of use, Weight

    Rated 5 out of 5 stars

    Great for animal hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Rainbow vacuum for years--I cannot afford to replace it. The Dyson does a great job, so far, and I do not have to deal with all the water and dust. The Dyson is light weight, and it is easy to move around the house. The chord is long, so I am not unplugging it so often. I like having the extra attachment to do stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The best vacuum. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We struggled over purchasing this because of the price. It's double the price of its competition. However, as we found out after purchasing one; it's twice the vacuum. The dyson has incredible suction, and has no problem getting pet hair. Every strand.... The attachments are incredible, the small head cleans couches and furniture and the design means the brush heads won't get tangled up. Another outstanding feature is the collection reservoir. When it's full you just go to the trash, hit a button and it dumps everything out the bottom. No more getting your hands dirty switching bags. Truly an incredible vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Suction

    Rated 5 out of 5 stars

    great suction, makes my carpets look new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, easy to use, love having tools in handle, great suction, makes even old carpet have new life, love ease of changing floor surfaces, no smell from vacuuming, whole house smells better

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Ease of use, Suction

    Rated 5 out of 5 stars

    love dyson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love dyson! strong picking up cat and dog hair! Very nice design and light weight. Long cord with easy to change accessories. Very happy I would recommend to anyone. Easy to empty but most of all it picks up the hair!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This vacuum is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I have had alot of different vacuums in my life & this one is the best. I love how lightweight it is. It also turns very easily. It cleans dog fur very well. I'm used to going over everything at least twice but with the Dyson I only have to go over the carpets once. It says me time &It doesn't seem to scare my dogs as much as some other ones. It seems a bit quieter also.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Just as good as my first Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dyson because my old yellow DC-14 all floor is 7 years old now....funny, it seems that even this new one doesn't pick up anything more than the old one did. So I guess it is either true that Dyson vacuums don't lose suction or this one doesn't have great suction. I believe it is the prior since it cleans well. My only complaint with this is the wheels that you roll the vacuum around on when you aren't vacuuming are terrible. It is awkward to fold them up to vacuum and they do not do a good job of staying folded down when transporting the vacuum around when not vaccumming. This causes the vacuum head to come crashing down when you are wheeling it around. I think they need to go back to the design drawing board on those wheels. It is not a deal breaker though, just an annoyance. I included a pic with a yellow circle on the wheels I am talking about. Other than that, it is a bit pricey, but cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Suction

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the DC25 that I gave to my son. That was a terrific product, so I thought why not just get another one. I choose this because it was a little larger and had more power. The first time I used it, my wife commented that the oriental rugs looked cleaner, and she didn't know that I had used a new product. The cord is much longer than the last one, so now I can plug it in at one place and vacuum the living room, kitchen, breakfast room, and dining room. I had to plug the old vacuum in each of those rooms. So, it cleans better, is larger, so it cleans a larger area faster, and it has a longer cord that allows me to reach a lot of areas without moving the cord. It is great!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped for a new vacuum because we wanted something a little lighter than our current vacuum. We've heard good things about the Dyson line so we weren't afraid to make the plunge. Our sales person said he had the same model himself and liked it a lot. We trusted his word and bought last year's model at a reduced cost. We love its performance. We're kinda grossed out about the stuff we're picking up from our carpet. It does a great job. Two filters limit ambient dust. No bag to change. Just remove the canister with a thumb release and press again over a trash container. Contents dumps out by gravity. Simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep down the allergens for my GF. I was amazed at what my old vacuum was not picking up. This thing is great. Not too loud, and easy to maintain. I've recommended them to everyone. The pet spin tool easily removes cat hair from furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 4 out of 5 stars

    Very clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really great at cleaning flat surfaces. My carpet looks almost brand new after using it, far better than it did after each use of my previous Bissel. The ball technology also makes vacuuming more fun than before. While the attachments are good and lose very little suction power when in use, using them on stairs can be difficult. The wand makes working on stairs a little awkward and the length of the hose was not long enough for my stairs, I therefore have to hold the vacuum with my body, while vacuuming with both hands for the top 5 stairs on each level. I have a very tall house though and this may not be a problem for people with 8 foot ceilings. Very powerful overall and great for everything other than stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Best vacuum cleaner I've owned in 35 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light and easy to use manuvers well. I was amazed at the dirt and hair it removed from the carpet. Love how easy it is to clean the filters and never having to buy bags again. I've owned Eurika, Kenmore, Kirby, Hoover and Oreck in my opinion the worst. Between the number of vacuums, bags, filters, belts and more the cost has been never-ending.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Suction

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to a canister vac, so I was very skeptical. However, I am pleasantly surprised. It picks up extremely well, I am shocked. I think my canister was fooling me! I wish there was an easier way to do stairs, but other than that, I am quite pleased. You'll be amazed when you see inside at how much it picks up in one vacuuming. Great machine and it has a very long cord, which is helpful.

    I would recommend this to a friend
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