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Hello, this is Amanda with Dyson. We’re so sorry to hear that you have experienced issues with your Corrale. This is unexpected to hear. While we don’t ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. Best wishes, Amanda Dyson Customer Support
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