“Hello, I couldn’t figure out to turn off the airplane mode on my new duaon straightner. The videos available on you tube are on old model so it’s not helping. I just received my straightner yesterday and charged it.”

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• Hi there, this is Kelly with Dyson. You can find a copy of your machine's user manual in the box with your machine, as well as on our website here: https://www.dyson.com/support/journey/guides/322851-01?machineId=322851-01#user-manual. The user guide will walk you through using your machine. Best wishes, Kelly Dyson Customer Support

  Answered by DysonProductExpert 3 years ago

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• The instructions are in the box. And has pictures. It’s literally two steps.

  Answered by Ellie 3 years ago

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