“MY DYSON DC41 WILL NOT TURN OFF UNLESS I UNPLUG IT. IT IS ABOUT 2 OR 3 YEARS OLD”

This question is for: Dyson - Clearance DC41 Animal HEPA Bagless Upright Vacuum - Iron/Rich Royal Purple

Asked by Anonymous 13 years ago

1-2 of 2 Answers

Hi this is Jessica with Dyson Customer Service. I am sorry to hear you are having difficulty with your machine. The problem you described is unusual and we would appreciate the opportunity to trouble shoot with you to determine next steps. If you have not already done so please call our Helpline directly at 1-866-693-9766 or email us at [email protected]. We are available Monday-Friday 7:00 a.m. to 9:00 p.m., Saturday and Sunday 9:00 a.m. to 6:00 p.m. CST. We look forward to speaking with you. Best wishes, Jessica Dyson Customer Service
Answered by DysonProductExpert 13 years ago
Sorry, there was a problem. Please try again later.
Contact Dyson about getting a new switch!
Answered by BillMcCreary 12 years ago
Sorry, there was a problem. Please try again later.