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Questions & Answers

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Page Showing 1-20 of 40 questions
  • QuestionDoes the vacuum come with any attachments?

    • Answer Yes, it includes a crevice tool for cleaning tight spaces.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum runtime of this Dyson vacuum on a single charge?

    • Answer The Dyson Digital Slim Cordless Vacuum can run for up to 40 minutes on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this vacuum only for carpets, or can it be used on other floor types?

    • Answer The Dyson Digital Slim Cordless Vacuum is designed for use on all floor types.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Dyson vacuum come with a warranty?

    • Answer Yes, the Dyson Digital Slim Cordless Vacuum comes with a 2-year warranty and lifetime Dyson support.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the battery of this vacuum?

    • Answer The battery takes 210 minutes to fully charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much lighter is this vacuum compared to the Dyson V11?

    • Answer The Dyson Digital Slim is 33% lighter than the Dyson V11 vacuum.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of filtration system does this vacuum use?

    • Answer This vacuum uses advanced whole-machine filtration that traps 99.99% of particles as small as 0.3 microns.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the battery be replaced later on

    Asked by Anonymous.

    • Answer Yes, the battery is fully replaceable. 3rd-party batteries (non Dyson) tend not to last as long but are much cheaper.

      Answered by Anonymous

  • Questionhi is there a stand I can purchase for the Dyson Slim Vacuum? thanks!

    Asked by dysonslim.

    • Answer Hello, thank you for your question regarding a stand for the Dyson Digital Slim vacuum. Please be informed that there are several stands available that are compatible with the Dyson Digital Slim. These stands are designed to hold your vacuum securely and provide convenient storage for accessories. You may purchase it either via call/chat or directly from Dyson official website. If you have any further concerns or queries, please reach us via askdysonus@dyson.com We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support.

      Answered by Dyson Team

  • QuestionI want to use this device on the European power grid (220 V 50 Hz) is it possible?

    Asked by Eburak.

    • Answer Hello Eburak, thank you for your inquiry regarding the Dyson Digital Slim Cordless Vacuum power grid for European. We would like to inform you that this vacuum is compatible with the European power grid. It operates on a voltage of 220-240V and a frequency of 50 Hz, making it suitable for use in Europe. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R

      Answered by Dyson Team

  • QuestionI have a wool area rug. Can the brush roll be switched off?

    Asked by Bobby.

    • Answer No but the brush is up high and won’t scratch it is perfectly elevated to only brush on carpet

      Answered by user728831

  • QuestionDoes it have a light to illuminate the floor?

    Asked by LDTB.

    • Answer No.

      Answered by Anonymous

  • QuestionHow long is the warranty

    Asked by Anonymous.

    • Answer Hi, thank you for your inquiry regarding the Dyson Digital Slim. Please be informed that the Dyson Digital Slim comes with a two-year warranty along with lifetime customer support. If you have any further questions or need additional assistance, please feel free to contact us via askdysonus@dyson.com. We appreciate your support and look forward to serving you again. Warm regards, Dyson Customer Support

      Answered by Dyson Team

  • QuestionWhat is the average cost for a battery and what is the average longevity of the battery?

    Asked by Star.

    • Answer Hello, thank you for your inquiry regarding the Dyson Digital Slim Cordless Vacuum. We would like to inform you that Dyson Digital Slim Cordless Vacuum’s average cost for a replacement battery for the Dyson Digital Slim Cordless vacuum is approximately $139.00. As for the battery’s longevity, it typically lasts between 2 to 3 years with proper maintenance and care. If you have any further questions or need additional assistance, please contact us via askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

      Answered by Dyson Team

  • QuestionWhat kind of charger does it use and is it a HEPA filter?

    Asked by Anonymous.

    • Answer Hello, thank you for your query regarding the Dyson - Digital Slim Cordless Vacuum. It uses a proprietary 26.1V AC/DC charger with a barrel connector, designed specifically for this model and not interchangeable with other Dyson chargers like those for the V10 or V11. It’s also equipped with a HEPA-grade filter that captures 99.97% of particles as small as 0.3 microns, making it highly effective for trapping allergens such as dust, pollen, and pet dander—an ideal feature for allergy-prone households.You can reach Dyson customer support at askdysonus@dyson.com or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

      Answered by Dyson Team

  • QuestionCan you replace the main shaft?

    Asked by Mark.

    • Answer Hi Mark, thank you for reaching out with your question. We would like to inform you that you can replace the main shaft of your Dyson Digital Slim Cordless Vacuum. We recommend using genuine Dyson spare parts to ensure the best performance and compatibility with your device. You may reach us either via call/chat or website for the compatible part. If you have any questions or need further assistance, please email us at askdysonUS@dyson.com We would be delighted to assist you further.

      Answered by Dyson Team

  • QuestionCan this charge by plugging in directly to the vacuum, or does it have to be attached to the wall mount for it to be charged?

    Asked by Jordan.

    • Answer I did not use the wall charger and I simply plug it into the outlet prior to putting it away.

      Answered by Wendys13MaxPro

  • QuestionWill this work on hard wood floors with pet hair ?

    Asked by Anonymous.

    • Answer Yes

      Answered by Lucy