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Best to replace filter or by an after market filter which is half the price of the See you soon on cost. Press both round buttons on both sides of unit lift cove over fan can stick a little.
Sorry, there was a problem. Please try again later.Hi Amy, this is Kelly with Dyson. The filters in our air purifiers are not washable. After about 4382 hours of use, the filter would need to be replaced. You can download a pdf of your machine's unser guide on the Dyson website here: https://www.dyson.com/support/journey/guides/311383-01?machineId=311383-01. That link will also direct you to removing and replacing your filter. Best wishes, Kelly Dyson Customer Support
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