“WHY IS THERE ONLY A 1 YEAR WARRANTY ON A FULLY REFURBISHED AND "SIMILAR TO BRAND NEW" TYPE PRODUCT VS THE DYSON 2 YEAR WARRANTY ON THESE PRODUCTS? SEEMS TO BE UNFAIR AND SINCE IT WAS FACTORY REFURBED TO "BRAND NEW SPEC" IT SHOULD COME WITH 2 YR WARRANTY”
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Hello, thank you for your inquiry regarding the warranty on the Dyson - Refurbished Airwrap Multi-Styler Complete Long. Refurbished Dyson products, including the Airwrap Multi-Styler, come with a 1-year warranty. This warranty covers parts and labor, ensuring that any issues within this period are addressed by Dyson's expert support team. While refurbished products are restored to meet Dyson's high standards, the warranty period differs from new products due to the nature of refurbishment and the comprehensive testing and cleaning process they undergo. We understand your concern, and we assure you that the 1-year warranty provides substantial coverage for refurbished items. If you need further assistance or have any additional questions, please feel free to reach us at [email protected] We would be delighted to assist you further. Warm regards, Dyson Customer Support
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