Questions & Answers

1-8 of 8 Questions
  • Question
    Hope the battery is Lithium! and not a niCad?   (2 Answers)

    By Optimize December 20, 2016.

    Answers
    • Best 
      Answer

      Lithium ion.

      By Diamondhead December 21, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Hi. Can you please tell me where this particular vacuum cleaner came from and what was wrong with it that it needed refurbishing. What year is it and does the warranty apply from date of original sale and can it be extended?   (1 Answer)

    By Hairball December 20, 2016.

    Answers
    • Best 
      Answer

      Hi There! Thank you for your interest in the refurbished V6. Refurbished items are factory reconditioned and perform like new. The V6 model was released in 2015. However, the build date can vary and is determined by the serial number. The warranty for refurbished items is 6 months from the date of purchase. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 21, 2016.

      • Brand Representative
  • Question
    how do I recharge this Dyson could u please show me   (1 Answer)

    By nanee December 19, 2016.

    Answers
    • Best 
      Answer

      Hi Nanee. Thank you for your interest in the V6 Cordless. The machine will include a wall charger which plugs directly into the back of the machine. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 19, 2016.

      • Brand Representative
  • Question
    How high is the reach for above floor cleaning? Are there any additional accessories that can be purchased for above floor cleaning?   (2 Answers)

    By Angela December 12, 2016.

    Answers
    • Best 
      Answer

      Hi Angela. Thank you for your interest in the V6 Cordless. The wand measures 28" in length. We offer a great selection of tool attachments for use with or without the wand that can be used for dusting both high and low places. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 13, 2016.

      • Brand Representative
  • Question
    What's the battery life once charged on this model? Thanks   (4 Answers)

    By Letmecleaneasy April 8, 2017.

    Answers
    • Answer

      Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V6. With a full charge, you will get 20 minutes of continuous suction in standard mode and 6 in MAX for tougher jobs. Best Wishes, Krystal Dyson Customer Support

      By DysonProductExpert April 9, 2017.

      • Brand Representative
  • Question
    What accessories are exactly included? It only says combination accessory tool, but is that the crevice type? Thank you!   (3 Answers)

    By Anonymous April 8, 2017.

    Answers
    • Answer

      Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V6. This does include the combination tool only. Other tools are available for purchase separately. Best Wishes, Krystal Dyson Customer Support

      By DysonProductExpert April 9, 2017.

      • Brand Representative
  • Question
    Kindly tell me what kind of warranty comes with a new v 6 and if it can be extended beyond that time. I understand refurbished has a six month warranty. Thank you   (1 Answer)

    By Jessie March 31, 2017.

    Answers
    • Answer

      Hello! This is Miella from Dyson. New cordless machines have a 2-year warranty. We do not offer extended warranties. Hope this helps! Miella Dyson Customer Service

      By DysonProductExpert April 1, 2017.

      • Brand Representative
  • Question
    What is the warranty on this Refurbished Dyson V6 model?   (1 Answer)

    By Jammer6660 November 14, 2016.

    Answers
    • Answer

      Hi there, its Tameka with Dyson. All refurbished models include a 6 month manufacturer warranty. If you have any additional questions, please feel free to email us directly at AskDysonUS@dyson.com. Thank you for your time. Best wishes, Tameka Dyson Customer Service

      By DysonProductExpert November 21, 2016.

      • Brand Representative

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