A:AnswerHello Joseph, this is Kelly with Dyson. Dyson products, including the Supersonic hair dryer, are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed.
However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product. Please be aware that use of your machine outside of the country which it was purchased may void your warranty.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Rudy, this is Kelly with Dyson. Dyson products are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product. Please be aware that use of your machine outside of the country which it was purchased may void your warranty.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Rain, this is Kelly with Dyson. The serial number on your Supersonic will appear in three places: on the tag on the cord, on the box, and on the user guide. If you require further assistance, please feel free to reach out directly to us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. The Dyson Supersonic is made of Acrylontride Butadiene Styrene – ABS (C8H8 C4H6 C3H3N)n).ABS is a tough thermoplastic used to make light, rigid and molded products. It has good shock absorbing properties and is used to make car bumpers, crash helmets and modern golf club heads.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. While I cannot speak to specific inventory available at any given authorized Dyson retailer, I can tell you that most Best Buy stores do stock the Dyson Supersonic hair dryer.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Paul,
This is Miella from Dyson. Dyson products are designed specifically for the countries they are sold in, and machines manufactured for the United States are designed for 110-120v electricity. Our machines are not multi-voltage and we do not recommend using a converter with any of our products and such usage is not covered under warranty. We recommend leaving the Supersonic at home during your abroad travels.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHello there Sara,
This is Miella from Dyson. Dyson machines are made for use in the country they are sold in, machines manufactured for the United States are designed for 110-120v electricity. Our machines are not multi-voltage and we do not recommend using a converter with any of our products, as this will cause power issues and void the warranty. Each country has its own rules and regulations and we are unable to guarantee that a machine used outside of the country it is sold in meets all of the requirements of the country it is brought to, so we do not recommend traveling with our machines.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerRead the post from MadEngineerMark and then have someone with a Torq screwdriver remove it and clean it thoroughly with an old toothbrush and liquid hand soap. Even letting the filter soak in a small glass of water with a little clothing washing machine liquid soap should loosen the debris in the filter. Bad design, very bad.
A:AnswerHello Olga, this is Kelly with Dyson. Dyson products, including the Supersonic™ hair dryer, are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Anthony, this is Kelly with Dyson. Dyson products are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product. Generally, we would recommend to purchase the product in the country where you would be using it.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Lynnie, this is Kelly with Dyson. Dyson products are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerI recommend getting the holiday edition if it’s still available! Comes with a free travel case worth $50-60!
And the discount is still applicable!
A:AnswerHello there, this is Kelly with Dyson. This model Supersonic is the consumer version. If you are a stylist or salon owner, we do offer special pricing for the professional model, when you purchase that direct from Dyson.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Fran, this is Kelly with Dyson. Great question regarding the Dyson Supersonic Hair Dryer. Dyson machines are intended for use in the country where purchased; as they are not dual-voltage. While you could use an adaptor or converter, we do not recommend that, as it can cause your machine to overheat or malfunction.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. Great question; our Supersonic hair dryer is not dual-voltage; if purchased in the US, the unit would only be compatible with our electric here. We wouldn't recommend using an adaptor or converter, as this can cause damage to the machine.
Best wishes,
Kelly
Dyson Customer Support
