A:AnswerHello John,
This is Dan with Dyson. The V6 Motorhead comes with a direct-drive cleanerhead that offers about 75% more power than this V6 variant. For this reason, the V6 Motorhead is more suited for households that are mostly carpeted or feature higher pile carpeting.
Best wishes,
Dan
A:AnswerIt becomes hand held once you remove the long wand tube on it, which just clicks off. After reading what you said I just looked at mine and attached the crevice tool to it .It does become hand held
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V6 cordless vacuum. This vacuum is new.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V6. This vacuum includes a wall charger and a docking station which can be used together so that when docked the machine is charging.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerI can't see what u r look klike ng at but mine was brand new. Sorry but I could not see a date on ur question but thought I would answer anyway.
A:AnswerHi there, this is Krystal with Dyson. I am sorry to hear your machine is pulsating. The pulsating is a feature built into the machine to alert the user of an obstruction. Therefore, it is just a matter of locating the obstruction and removing it.
We would value the opportunity to assist further and want to ensure your vacuum is working as intended. Please contact us at askdysonUS@dyson.com with your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi Laurie, this is Krystal with Dyson. This model Dyson V6 Cordless includes the combination tool, docking station, and Motorized cleaner head, as listed in the "what's included" section. The crevice tool is included with select models and can be purchased separately.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi Lucky, its Tameka with Dyson. The Dyson V6 takes about 3.5 hours to fully charged on a depleted battery. I hope this information helps. If you have any additional questions, please feel free to email us directly at AskDysonUS@dyson.com. Thank you for your time.
Best wishes,
Tameka
Dyson Customer Service