A:AnswerThat's not the experience we want you to have. Please reach out to our Customer Support experts for troubleshooting assistance, here: http://ecobee.com/get-help
A:AnswerWe recommend visiting our handy compatibility checker, here: https://www.ecobee.com/compatibility
Learn more about our Smart Buildings service for commercial buildings, here: https://www.ecobee.com/commercial-multifamily-thermostat-management/
For additional support, please reach out to our Customer Support team, here: https://www.ecobee.com/get-help
A:AnswerYes it works on Wi-Fi, not on Bluetooth, hence the ability to use the app and receive notifications if your AC is not working correctly or you have high humidity etc. you can also change your thermostat settings anywhere in the world on Wi-Fi or 5G or lte. Whatever you have.
A:AnswerWith eco+ you're always in control. You can cancel Community Energy Savings or Time of Use events by simply tapping the eco+ icon. Additionally, you can enable, disable or customize any of the eco+ features to your liking. Learn more: https://support.ecobee.com/s/articles/eco-Frequently-Asked-Questions