“What does the subscription offer that isn't available without one”
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Thank you for getting in touch! You can still access smart motion alerts and person detection without a subscription. However, a Smart Security plan unlocks additional features like video recording, advanced alerts, and more. You can view a full breakdown of what's included with each plan here: https://support.ecobee.com/s/articles/What-you-get-with-an-ecobee-Smart-Security-subscription
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