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Hi, Thank you for the review. The DEEBOT is supposed to be used under the 2.4Ghz wifi environment and if you have 2.4G and 5G frequency WIFI at your home, please kindly ignore the 5G in the process of connection. If you could please contact our Customer Service Support Center we’ll be happy to help out with any questions you may have. Best, Ecovacs Customer Care
Sorry, there was a problem. Please try again later.Hello, At the moment, it only supports 2.4 ghz. I spilt my wifi network in order to accommodate for such devices. With that being said, I love and stand behind this product. I have had no issues this far!
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