“We got this vacuum cleaner back in December and it seems to have just...lost the will to live? It constantly gets stuck on nothing, so it pretty much doesn't work. Anyone else having this problem?”

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  Answered by SalomedelaTorre 5 years ago

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• Hi, Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations. Best, Ecovacs Customer Care

  Answered by Ecovacs Support Team 5 years ago

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