“My Steelbook arrived completely damaged. Can you replace it?”

1-4 of 4 Answers

• Call the customer service, they should replace it when they have stock. You need to call them when the product is available. My new one will arrive next week, hopefully this time with no damage.

  Answered by Bruno 3 years ago

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• I called and they replaced mine for free.

  Answered by Jarryd 3 years ago

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• I saw a bunch of them for sale on Best Buy. I don’t know why they were selling them separately. I picked up the game but they gave it to me with the blue box and they send me the sleelbox on the mail. They might have some on the store.

  Answered by Ponce 3 years ago

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• Called my Best Buy to ask this as well as Fed Ex sliced straight through the package and gouged the steelbook. They said they have no stock and nothing in the fulfillment centers for this item so it's risky to ship back as you may just be given a $10 refund and no steelbook.

  Answered by Anonymous 3 years ago

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