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It should be guaranteed to come with it, but if you preordered last minute, while you may get the game launch day, the steelbook may arrive late. At least from personal experience, that's what happened to me with a different game from BestBuy
Sorry, there was a problem. Please try again later.Seems that other people had the same issue, if I was you I would call them and ask them to honor their offer, as the product comes back to stock every other week. Only if you bought it on pre-order. You can also buy the steelbook case now for $9.99
Sorry, there was a problem. Please try again later.I think the steelbook is ps5 only according to some other questions. My copy came with one but i had to wait a week for it to come in since i got it on launch and the case wasn't in.
Sorry, there was a problem. Please try again later.They should give it to you If the order says that it comes with it. It’s weird cause when I got my game, I when to pick it up and they game me just the game with the blue box and then they send me the steelbox on the mail. But I thought that it was weird cause that same day I when to where they keep the movies and they had a bunch of them for sale. I tried to talk with support over the chat and they told me that they were going to mail it to me cause they didn’t have them in stock. But I saw them for sale in that same store.
Sorry, there was a problem. Please try again later.I picked up my game in person and my steelbook will be mailed to me from a different Best Buy. I did pre-order the game on this past Wednesday February 23
Sorry, there was a problem. Please try again later.Mine says it will be delivered to my house but the game i can pick up on release day. Kinda weird
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