Questions & Answers
Page Showing 1-8 of 8 questions
Q: QuestionWhat is the warranty? Washer front door leaked less than a year after purchase. Repairman installed new seal but it still leaks.
Asked by GFJR.
- A:Answer We’re sorry to hear the recent service visit wasn’t successful, and we’d recommend reconnecting with us via Live Chat on our website or our Customer Support line at 1-877-435-3287 (M-F, 8:30AM-8PM EST) so we can further assist you to make sure everything is taken care of! For the warranty, you can find a detailed explanation of the full coverages and exclusions as the last page of the Use&Care Guide for your model of washing machine, but please don’t hesitate to let us know if you still have any questions. ~ Hailea
Answered by Electrolux Canada
Q: QuestionWhat are the exact exterior dimensions?
Asked by Barkajo.
- A:Answer Hey, Barkajo! The exterior dimensions on the model selected are 38" in height, 27" in width, and 32" in depth. Please feel free to review https://www.bestbuy.com/site/electrolux-4-3-cu-ft-stackable-front-load-washer-with-steam-and-adaptive-dispenser-white/6446647.p?skuId=6446647 for more specifications on this model. ~Courtney
Answered by ElectroluxExpert

Q: QuestionJust purchased an Electrolux dryer model # ELFG7537AT what is the matching model # for the washer and it must fit an existing pedestal from my previous Electrolux washer model #EIFLS60LT
Asked by electro.
- A:Answer Hi Electro! The matching dryer for your model is EFME527UTT and the recommended pedestal is EPWD257UTT. I hope this is helpful to you and your shopping experience. -Corletta
Answered by ElectroluxExpert

Q: QuestionWill the pedestal #EPWD157SIW work with this washer?
Asked by Anonymous.
- A:Answer Hello. Thank you for contacting us! EPWD257UIW is the correct model of the pedestal that goes with EFLS527UIW. If you need additional information, please feel free to contact us at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via chat on our branded page for assistance that is needed for your product. We will be happy to assist you. – Christy
Answered by ElectroluxExpert

Q: QuestionHi, does this washer have a pre-wash option?
Asked by Gale.
- A:Answer Hi, Gale. Thanks for your question. This model has our exclusive STAINTREAT™ II OPTION, which removes set-in stains by optimizing the temperature, tumbling actions, and cycle time based on the stain you select. Feel free to contact us directly by dialing (800) 265-8352 should you have any additional questions about our laundry appliances. -Derrick
Answered by ElectroluxExpert

Q: QuestionI need it to fit under a countertop. The available vertical space is EXACTLY 38". Are there leveling legs that could be shortened or removed to give just enough room to slide the machine under the counter? Or would we be able to fit it as is??
Asked by INK.
- A:Answer Hello, Ink! The level legs are adjustable to ensure the washer is leveled side-to-side and stable corner-to-corner. We recommend not removing the legs. Installation of washer alone or side by side with dryer under counter, requires custom-built countertop and/or cabinetry to accommodate unit(s) height. Please see the specification sheet for additional installation instructions. https://files.bbystatic.com/oeshNXY8kgLW077L1%2Fdq9Q%3D%3D/Specification%2BSheet Bianca
Answered by ElectroluxExpert

Q: QuestionI’m considering purchasing pedestals with my 527 washer and dryer. Since I live in a second floor condo apartment, I am concerned about the noise and vibrating factor. Will placing the machines on pedestals increase the vibrating and sound?
Asked by CAKS.
- A:Answer Thanks for reaching out to us, CAKS! This can depend on the configuration of your home. Having your washer, dryer and pedestals installed on a solid surface and leveled properly, can minimize most vibrations or movement. We hope this information answers your question and was helpful to you. -Ciara
Answered by ElectroluxExpert

Q: QuestionWhat do you have to have to make these stackable? Is there a separate attachment that you need to buy?
Asked by Cu4281.
- A:Answer Hi, Cu4281. Thank you for your questions. Once you have both the washer and matching dryer there is a stacking kit for the two models. The stacking kit model number is STACKIT7X. -R'Shaye
Answered by ElectroluxExpert

Page 1, Showing 1-8 of 8 questions
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