“I bought this on 2/4/22 to live stream our weekly church service. Here it is -- 2 months later, and it failed today!!! That means we used it for about 8 weeks, about 1 hour a week and paid $129 for it -- then it failed!!!! Can someone explain why and mor”
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Can't explain why. Electronic devices fail for any number of reasons. I've had 2 for about 3 years and not a fail yet. Get with ElGato. They should make it right.
Sorry, there was a problem. Please try again later.Hi Donna, We're so sorry to hear that the Cam Link 4K stopped working so soon! Have you been able to check the connections to ensure that they are properly connected? Also, does the Cam Link 4K no longer function on another computer as well? Please reach out to our support team, we'd be happy to help you directly: support.elgato.com -Brian
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