Questions & Answers

Q: QuestionWhat kind of cameras does this teleprompter work with?

• A:Answer It works with almost any webcam or camera, including wide DSLR lenses.

Q: QuestionDoes this teleprompter require a separate tablet or smartphone?

• A:Answer No, the teleprompter has a built-in 9" display, so you don't need an extra tablet or smartphone.

Q: QuestionCan I use this teleprompter with my computer?

• A:Answer Yes, it connects directly to your PC or Mac.

Q: QuestionIs this teleprompter compatible with other Elgato products?

• A:Answer Yes, it's part of the Elgato ecosystem and works seamlessly with their other gear.

Q: QuestionHow do I customize the display on the teleprompter?

• A:Answer You can customize the display using the Camera Hub software or by dragging and dropping any window onto it, just like a regular monitor.

Q: QuestionCan the prompter work with a computer, tablet or phone?

Asked 4 months ago by Louos.

• A:Answer Hi Louos, we support PC and Mac. Our Camera Hub software and the display driver are just available for those. No phone nor tablet.

  Answered 4 months ago by Customer Care

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Q: QuestionWill Best Buy be stocking the Prompter XL?

Asked 4 months ago by ChristieW.

• A:Answer Hi there! Currently, only the standard Prompter will be available. If you're interested in Prompter XL, you can sign up on elgato.com to be notified when it becomes available online.

  Answered 4 months ago by Customer Care

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Q: QuestionI film with my galaxy S24 ... can I film thru the opening from the back with my phone?

Asked 1 year ago by Anonymous.

• A:Answer Hello, Yes, the Elgato Prompter can be used with a smartphone. To use the Prompter with a smartphone, you'll need: A smartphone, A ¼'' Smartphone Mount (sold separately), A universal shroud backplate, A camera L bracket, and A mount with ¼'' screw. -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionHow can this Elgato teleprompter be placed in front of a MacBook Air’s built-in camera? Can it not be challenging due to the weight and positioning?

Asked 1 year ago by NarayanS.

• A:Answer Hello, You wouldn't be able to do that. -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionDoes the prompter work with the Logitech C922x Pro Stream Webcam? If so, how is it connected?

Asked 1 year ago by ALS.

• A:Answer Hello, It does, you'd connect it directly to your computer as you would without the prompter. -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionIs this prompter compatible with Chromebooks?

Asked 1 year ago by Lowbudgetfilmnerd.

• A:Answer Hello, It is not. -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionDoes the teleprompter come with the mounting pole as depicted in all the pictures? If not, what mount do you recommend? Does the teleprompter have a mounting plate for my DSLR built-in? If not, what mounting adapter do I need?

Asked 1 year ago by Rayr.

• A:Answer Hi, This is what's included in the box: Prompter with display, DSLR/Mirrorless backplate, 9x DSLR/Mirrorless step-up rings, Facecam Pro backplate, Universal shroud backplate, Universal bracket, Mounting screws, USB-C to USB-A 3.0 cable (200 cm | 78.7 in), Cleaning cloth, Quick start guide -Art

  Answered 1 year ago by Corsair

  
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