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Ste 188
Sterling, VA 20166
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Questions & Answers

Your price for this item is $39.99
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The comparable value price is $199.99
Page Showing 21-25 of 25 questions
  • QuestionCan I charge this on any wireless charging pad

    Asked by MrEther.

    • Answer Sorry but no

      Answered by Matt

  • QuestionHow do you charge this up?

    Asked by Flyin2low.

    • Answer It comes with a wireless charger. I have not used it on any other wireless charger and I don’t think it would work due to the proprietary nature of charge contacts. Hope this helps.

      Answered by Pantherfan88

  • QuestionWhere can I purchase a replacement lid?

    Asked by RCN.

    • Answer Hi there! Thanks for reaching out - you can contact us at [email protected] and we'd be more than happy to help with this!

      Answered by Ember, Inc.

  • QuestionOn the ember mug How do you turn the heater on through the app my states heater iff

    Asked by Cin.

    • Answer Hi there, we are happy to help with this! If you see the heater off within the Ember app, please toggle the temperature dial within the Ember App to your set temperature (vertical lines towards the bottom of the screen). Once your preferred temperature has been set, the Ember will remember this set temperature for each use! If you are still hacing trouble or have any questions, please reach out to us via our support site on ember.com and out team would be happy to help!

      Answered by Ember, Inc.

  • Questionhow do you reset an ember 2 travel mug? mine says reset cap????

    Asked by 4567.

    • Answer You need to contact their support team. Email them and they can help you. Had the same issue with my wife's mug and they helped to quickly resolve for me.

      Answered by GarrettB