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$622.17
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  • QuestionI see that this product does not come with a power cord and has just the one rack. Are each of these a separate purchase? Or does the power need to be hardwired?

    Asked by HomeCook.

    • Answer Thank you for your question. This oven is designed to be hardwired (requires a 220–240V, 3-wire copper cable from your home power supply); it does not use a plug-in power cord. Regarding the rack: the oven includes one rack. If you need an additional rack, it is sold separately — please search for model number ACC-WH85. For further assistance with ordering or installation, please contact our customer support team at SUPPORT@EMPAVA.COM. Thank you! [User Manual] https://images.thdstatic.com/catalog/pdfImages/aa/aaa77d21-fefb-42bc-a9b1-0529535fb6a2.pdf [Link to extra rack] https://www.bestbuy.com/product/empava-24-inch-oven-rack-tool-free-install-dishwasher-safe-rust-resistant-stainless-steel/J3GWSL574Z

      Answered by Empava Appliances Inc.

  • QuestionI need a specific size that they do not carry at the store. Would it be possible to have you guys install it if I buy it from you online?

    Asked by Zeina.

    • Answer Hi Zeina, Thanks for the question. We don't offer installation services. You're welcome to order the oven online from us, but you'll need to arrange installation separately with a local professional. To better assist you with this concern, please don't hesitate to get in touch with our Customer Service Department at SUPPORT@EMPAVA.COM. A member of this team will reach out to you shortly with more information. Thank you!

      Answered by Empava Appliances Inc.