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Page Showing 1-20 of 21 questions
  • QuestionCan the light be toggled off so not to inhibit sleep when used in a bedroom?

    Asked by Xbadger.

    • Answer Touch the Energizer logo on the front. I did it with my phone on it and it turned off right away.

      Answered by Anonymous

  • QuestionThe blue light will sometimes start flashing green erratically at night while charging. I see I forgot to remove the clear plastic protective covering. Will that stop the flashing?

    Asked by Walter.

    • Answer Its doing at because the phone is charged. It stop charging and when that batt goes down it does it agai

      Answered by DOCT

  • QuestionHow is this powered?

    Asked by Satyen.

    • Answer Hi satyen, This charging station is powered through a USB-C input. You’ll need to connect it to a wall adapter (recommended 20W or higher) for optimal performance. It does not have an internal battery, so it must stay plugged in to function. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionIs this magnetic?

    Asked by Sam.

    • Answer No but it has this incline which keeps the phone from falling

      Answered by Uday

  • QuestionCan this work with any kind of smart watch that is not an Apple smart watch

    Asked by Terri.

    • Answer Thanks for your question! This 3-in-1 charging station is specifically designed to work with Apple Watch, and unfortunately it is not compatible with other smart watch brands like Samsung, Garmin, Fitbit, or Wear OS devices. The watch charging module uses Apple's proprietary charging standard.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes it work with Oneplus phones

    Asked by Kp.

    • Answer Yes, it works with OnePlus phones that support Qi wireless charging. Charging speed may vary depending on the model. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes this work with iPhone 11?

    Asked by Anonymous.

    • Answer Yes, the iPhone 11 is compatible with this Energizer 3-in-1 15W Qi Certified Wireless Charger. It supports Qi wireless charging, so your iPhone 11 will charge properly on the phone pad. The station also works with AirPods (with wireless charging case) and Apple Watch.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes this work for iPhone 12

    Asked by Yanah.

    • Answer Hi Yanah, Yes, this 3-in-1 wireless charging station is compatible with the iPhone 12. Since the iPhone 12 supports Qi wireless charging, it will work with this 15W Qi-certified charger. Just make sure to use a QC 3.0 or Power Delivery adapter for optimal performance. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionDo I use a cube and usb a to c cable or a usb c to c cable to power the stand?

    Asked by Ed.

    • Answer Hi Ed, You can power the stand using either a USB‑A to USB‑C cable with a charging cube, or a USB‑C to USB‑C cable. Both options work as long as the adapter provides enough power for wireless charging.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes this work with Apple Watch Series 1?

    Asked by Kayd.

    • Answer Hi Kayd, Yes, this charger works with Apple Watch Series 1. The watch charging pad uses the standard Apple Watch charging method, so all generations—including Series 1—are supported.

      Answered by Energizer PowerPacks Service Team

  • QuestionI was sold this in the store to use if the electricity went out, but discovered it has no internal power/batter source. Maybe a miscommunication. Any product that does work with its own internal power source?

    Asked by WastedTrip.

    • Answer Hi WastedTrip, I’m sorry for the confusion at the store. To identify whether a product is a charging stand or a power bank with an internal battery, you can look for a few key signs: – Power banks will always list a battery capacity such as 5,000mAh, 10,000mAh, or 20,000mAh. – Charging stands do not show any mAh capacity, because they don’t have an internal battery. – Power banks typically include terms like “Portable Charger” or “Power Bank.” – Charging stands usually say “Charging Station,” “Wireless Charger,” or “Stand.” These quick checks can help make sure the item you choose will work during a power outage.

      Answered by Energizer PowerPacks Service Team

  • QuestionI lay my AirPods on the pad and it will not charge them any suggestions would help me.

    Asked by VincentL.

    • Answer Hi AirPods, Please make sure your AirPods case supports wireless charging (only the Wireless Charging Case or MagSafe Charging Case works). Place the case flat on the designated earbuds charging area and check that the LED indicator shows charging. If it still doesn’t work, remove any thick case or cover and try again. If the issue persists, contact Energizer support:

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes this work with Samsung Galaxy S25 and Samsung watch???

    Asked by Dave32583.

    • Answer Hi Dave32583, This charger will work with your Samsung Galaxy S25 for wireless charging since it supports Qi-certified devices. However, the Samsung Watch uses a different charging protocol and is not compatible with this 3-in-1 station, which is designed for Apple Watch only.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes it work with I phone 17 air

    Asked by Jjjy.

    • Answer Hi Jjjy, Yes, this 3-in-1 charger is Qi-certified and designed for iPhones that support wireless charging, so it should work with the iPhone 17 Air as long as it has Qi or MagSafe compatibility. Always check your device specs to confirm wireless charging support.

      Answered by Energizer PowerPacks Service Team

  • Questiondoes thi work with android

    Asked by traceylynn.

    • Answer Yup! Got the s24+

      Answered by DOCT

  • QuestionCan this be is with an iPhone 15 Pro?

    Asked by Majah.

    • Answer Yup iphone and adroid! Both charge wireless!

      Answered by DOCT

  • QuestionWork with iPhone 13

    Asked by Bill.

    • Answer Hi Bill, Yes, this Qi-certified 3-in-1 charging station works with the iPhone 13. It supports wireless charging for iPhone, AirPods, and Apple Watch. For best results, use a MagSafe-compatible case to ensure proper alignment. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionThis keeps switching between fast wireless and regular wireless charging. I paired it with a 25W power brick. What should I do?

    Asked by David.

    • Answer Hi David, The switching between fast and regular wireless charging usually happens when the power input or alignment isn’t fully stable. Even with a 25W power brick, make sure: The cable supports high-speed power delivery. The phone is centered on the charging pad without a thick case or metal accessories. The power brick is PD-certified for consistent output. If the issue persists, it may indicate a hardware fault—please visit: for assistance or replacement. --Energizer PowerPacks Service Team

      Answered by Anonymous

  • QuestionHow long should I charge my Energizer Ultimate charger before I use it?

    Asked by Anonymous.

    • Answer Hi, Before first use, we recommend charging your Energizer Ultimate charger fully, which usually takes about 2–3 hours depending on the adapter used. This ensures optimal performance and battery health. --Energizer PowerPacks Service Team

      Answered by Anonymous