“When I charge my powerbank it still shows 0 but is still charging smartphone why is that?”
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The battery display might be abnormal if the power bank hasn't been used for a long time. Try fully draining the battery, then recharging it completely to 100%. If the problem continues, it's possible the power bank is already fully charged despite the display. If the issue persists, please visit https://support.energizerpowerpacks.com/ for after-sales service, where a specialist will assist you. -- Energizer PowerPacks Service Team
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